Insurance Business Analysia
Job Description:
• Strong experience in Insurance domain transformation initiatives with exposure to large-scale business change programs.
• Strong experience in business analysis, requirement gathering, process consulting, and customer onboarding journeys.
• Proven ability to streamline and optimize business processes while working with cross-functional stakeholders and delivery teams.
• Strong experience in CRM platforms with moderate knowledge of Salesforce CRM for customer and workflow management.
• Proven ability to manage senior stakeholders, facilitate discussions, and drive alignment across business and technology teams.
• Strong understanding of transformation delivery lifecycle, operating models, and process improvement methodologies.
• HSBC experience and awareness of governance, and ways of working is highly preferred.
• Preferred candidates should demonstrate strong communication skills, analytical thinking, and ability to work in fast-paced enterprise environments.
Skills Required
- Experience in insurance domain transformation initiatives with exposure to large-scale business change programs.
- Experience in business analysis, requirement gathering, process consulting, and customer onboarding journeys.
- Ability to streamline and optimize business processes while working with cross-functional stakeholders and delivery teams.
- Experience with CRM platforms and moderate knowledge of Salesforce CRM for customer and workflow management.
- Ability to manage senior stakeholders, facilitate discussions, and drive alignment across business and technology teams.
- Understanding of transformation delivery lifecycle, operating models, and process improvement methodologies.
- HSBC experience and awareness of governance and ways of working.
- Strong communication skills, analytical thinking, and ability to work in fast-paced enterprise environments.
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
