The Role
Provide hands-on operational support and optimisation for Azure Virtual Desktop, including FSLogix, image and host pool management, Intune/Group Policy configuration, monitoring, troubleshooting, documentation, and mentoring to uplift operational capabilities and drive AVD roadmap improvements.
Summary Generated by Built In
Location: Wigan, UK
Work type: Contract
Work mode: 4 days per week on site
Division: Engineering
Work mode: 4 days per week on site
Division: Engineering
Are you passionate about delivering high‑quality virtual desktop experiences in complex cloud environments?
Do you have deep hands‑on expertise in Azure Virtual Desktop, Intune, and enterprise‑scale cloud operations?
Do you thrive in roles where you can solve problems, optimise environments, and share your knowledge with others?
If so, we would love to hear from you!
ABOUT US
Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
OUR VALUES
Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.
Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.
Innovation: we bring together the right technologies and services to design solutions that work.
Passion: we are passionate about – and dedicated to – public services and improving people’s lives.
Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.
Innovation: we bring together the right technologies and services to design solutions that work.
Passion: we are passionate about – and dedicated to – public services and improving people’s lives.
THE ROLE
We are seeking an experienced Azure Virtual Desktop (AVD) Senior Engineer to provide hands‑on operational support, optimisation, and expertise across our AVD estate. This role is pivotal in ensuring a stable, secure, and high‑performing virtual desktop platform, while enabling internal teams through robust documentation and knowledge transfer.
Working closely with Cloud Architects, Engineering Leads, Security, and Service Delivery teams, you will help drive improvements in performance, governance, scalability, and automation. This is an excellent opportunity for a technically strong engineer who thrives in fast‑paced environments and is confident operating with minimal supervision
KEY RESPONSIBILITIES
- Provide day‑to‑day BAU support across the AVD environment, including FSLogix, session hosts, image management, and troubleshooting.
- Manage AVD configuration through Intune/Endpoint Manager and Group Policy, covering app deployment, compliance, updates, and patching.
- Monitor and maintain environment performance, health, and capacity, ensuring proactive issue resolution.
- Lead knowledge transfer to Cloud, EUC, and Support teams, producing documentation, runbooks, and architecture diagrams.
- Review and optimise AVD architecture, image strategy, scaling, and security posture, identifying opportunities for performance, cost, governance, and automation.
- Collaborate with Cloud Architects, Engineering Leads, and Security teams, contributing to technical recommendations and AVD roadmap planning.
OPPORTUNITY
This contract role offers the opportunity to play a critical part in stabilising, enhancing, and future‑proofing our Azure Virtual Desktop estate. You will help shape best‑practice standards, uplift operational capabilities, and support strategic development of our virtual desktop services.
ABOUT YOU
You will be an experienced AVD specialist with strong problem‑solving skills, the ability to work independently, and the confidence to drive meaningful technical improvements. You will also bring excellent communication skills, enabling you to work effectively with a wide range of technical and non‑technical stakeholders.
THE IDEAL CANDIDATE
Skills
- Strong hands‑on experience designing, managing, and supporting Azure Virtual Desktop environments.
- Deep knowledge of:
- FSLogix, including profile configuration and storage optimisation
- Microsoft Intune / Endpoint Manager (app deployment, policy management, compliance, updates)
- Azure AD / Entra ID, including Conditional Access and governance
- On‑prem Active Directory and Group Policy Management
- Azure Networking (VNets, NSGs, routing, firewalls)
- Azure Monitor, Log Analytics, AVD Insights
- Image management, host pool configuration, and scaling
- Demonstrable BAU support experience in enterprise cloud environments.
- Ability to assess, troubleshoot, and optimise existing AVD deployments.
- Strong documentation and communication skills.
- Experience mentoring or upskilling technical teams.
- A self‑starter able to work with minimal supervision and manage multiple workstreams.
PROCESS
Simply submit your CV.
By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for. We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.
Top Skills
Active Directory
Avd Insights
Azure Ad
Azure Monitor
Azure Networking
Azure Virtual Desktop
Endpoint Manager
Entra Id
Fslogix
Group Policy
Log Analytics
Microsoft Intune
Nsg
Vnet
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The Company
What We Do
With 20+ years of experience and a team of over 1,000 skilled professionals across the UK, we are a trusted leader in delivering data-driven solutions tailored to the needs of healthcare, local government, and other public sector organisations. Through our extensive knowledge in decision intelligence, advanced analytics, automation, and Artificial Intelligence (AI) solutions, we enable our clients to empower citizens and enrich their lives. As part of Blenheim Chalcot, a renowned digital venture builder, our ambition is to be the preferred digital transformation partner for the public sector by driving efficiency, cost savings, and improved services with innovation, passion, and integrity at the core of our operations. We are recognised as a leader in digital transformation with many awards including the SDI awards and achieved the top quartile performance in 90% of Gartner benchmarks. Our partnerships with Microsoft and Blue Prism enable us to deliver exceptional projects for integrated care systems and NHS trusts
