Site Reliability Engineer (SRE) / Azure Monitoring Engineer

At Mindera, We are seeking an experienced and highly skilled Site Reliability Engineer (SRE) / Azure Monitoring Engineer with 6 to 12+ years of hands-on experience to join our dynamic team in Chennai (Hybrid). The ideal candidate will have a strong background in managing cloud infrastructure, automation, and monitoring, with a focus on Azure cloud services and modern DevOps practices. This role is crucial to ensuring the reliability, scalability, and performance of our systems using Azure monitoring tools and practices like GitOps.

Key Responsibilities:

Azure Infrastructure Monitoring & Optimization:

• Develop and implement Azure monitoring solutions using tools like Azure Monitor, Application Insights, and Log Analytics to ensure the health and performance of cloud-based resources.
  Monitor and analyze system logs, metrics, and alerts from Azure services to detect and resolve issues proactively.
• Proficiency in logging, monitoring & alerting setups of Azure 
• Experience in on call support and usage of on call support tools.

Kubernetes & Docker Management:

• Manage Kubernetes clusters and containerized applications using Azure Kubernetes Service (AKS).
• Implement and maintain containerization best practices with Docker, ensuring optimal performance of containerized workloads.

Incident Management & Troubleshooting:

• Lead and manage incident response for performance, availability, and security issues within cloud infrastructure.
• Troubleshoot and resolve issues related to Azure services, Kubernetes, containers, and VMs, ensuring rapid resolution and minimal downtime.

Automation & GitOps Implementation:

• Implement GitOps practices using GitHub Actions to automate deployment, monitoring, and incident management processes.
• Automate routine monitoring and infrastructure management tasks with PowerShell and other scripting languages.

Reliability Engineering:

• Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) to ensure the reliability and uptime of services.
• Continuously enhance the resilience of cloud infrastructure, applications, and services to meet high standards of performance and reliability.

Collaboration and Documentation:

• Collaborate closely with cross-functional teams, including DevOps, development, and infrastructure teams, to ensure integrated monitoring and automation.
• Document monitoring setups, procedures, troubleshooting guides, and incident response strategies.

Security & Compliance:

• Ensure monitoring and automation practices are in compliance with internal security policies and best practices.
• Perform audits and implement security controls to safeguard cloud infrastructure and sensitive data.

Required Skills and Experience:

Azure Cloud Services:

• Extensive experience with Azure services, including Azure Monitor, Application Insights, Log Analytics, and other monitoring solutions.

Kubernetes & Docker:

• Strong experience with Kubernetes and managing containerized applications in Azure Kubernetes Service (AKS).
• Proficient in Docker for containerization and managing containerized environments.

Operating Systems:

• Experience with Windows and Linux administration in cloud environments, including deployment, configuration, and troubleshooting.

Scripting & Automation:

• Expertise in PowerShell and other scripting languages to automate monitoring and cloud infrastructure management tasks.
  

GitOps & CI/CD:

• Hands-on experience with GitOps workflows and GitHub Actions for automating deployment pipelines and operational processes.

Incident Management & Troubleshooting:

• Proven experience in incident response, troubleshooting, and resolving cloud-related infrastructure issues, ensuring rapid recovery and minimal service disruption.
  

Reliability Engineering & Monitoring:

• Experience setting and managing SLOs, SLIs, and SLAs to measure and ensure system reliability and availability.
  

Problem-Solving & Analytical Skills:

• Strong analytical and problem-solving skills to identify performance issues, their root causes, and to implement improvements.

Experience in Scaled applications

• The candidate should have worked previously in scaled programmes/services that cater to high volumes of concurrent users and also demands high availability

Communication skills

• Demonstrated experience in collaborating with clients across Europe and globally, comprehending various business requirements, and providing solutions that adhere to international standards.
• Engagements with multiple vendors -> able to manage interactions with different parties.

Preferred Qualifications:

• Azure Certifications:
• Azure certifications (e.g., Azure Administrator, Azure Solutions Architect, Azure DevOps Engineer) are highly preferred.

Containerization & Orchestration Tools:

• Familiarity with Helm for managing Kubernetes applications and other container orchestration tools.
  

• Flexible working hours (self-managed)
• Competitive salary
• Annual bonus, subject to company performance
• Access to Udemy online training and opportunities to learn and grow within the role

About Mindera

At Mindera we use technology to build products we are proud of, with people we love.

Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera.

We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world.

You get to work with a bunch of great people, where the whole team owns the project together.

Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication.

We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.

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Our offices are located: Aveiro, Portugal | Porto, Portugal | Leicester, UK | San Diego, USA | San Francisco, USA | Chennai, India | Bengaluru, India