The Role
Configure, maintain, support, upgrade, and patch software components and cloud services across on-prem and Azure/AWS environments. Perform research and proof-of-concepts, support CI/CD pipelines (Azure DevOps, GitHub), resolve level 2/3 support tickets, analyze root causes, and share knowledge with the team.
Summary Generated by Built In
Company Description
RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by means of building new applications, implementing cloud and packaged systems, and/or modernizing legacy systems.
RedMane has earned an exemplary service reputation. Our primary objective is to ensure the solutions we design and implement meet or exceed the needs of our clients for their mission critical systems.
We are a problem-solving company. Technology is just our tool.
The Role
As an Azure Cloud Engineer, you will work in a collaborative environment where you will play a key role in configuring, maintaining, supporting, upgrading, and patching software components and cloud services. You will also research and do proof-of-concepts on new technologies to improve our ability to support RedMane’s clients. This support will include both on-premise and cloud environments. We are seeking to engage your inquisitive nature and inclination to learn.
Preferred Technical Skills
- Knowledge of Microsoft Azure and/or AWS and their services, including SaaS, PaaS, and IaaS architectures as well as a familiarity with DevOps.
- Knowledge of IT Operations best practices in a 24/7/365 always on service model.
- Experience designing, configuring, implementing, monitoring, and maintaining cloud environments in Microsoft Azure and/or AWS.
- Knowledge of network architectures including DNS, Active Directory, firewalls, load balancers, and others.
- Knowledge of networking and internet security architectures and protocols relevant to cloud environments.
Responsibilities include:
- Constantly improving skills set and sharing new knowledge with others on the team.
- Participate in the daily team stand-ups.
- Install, support and upgrade software components.
- New product research and completing proof-of-concepts on how it can improve our ability to support RedMane clients.
- Support Continuous Integration / Continuous Delivery tool sets such as Azure DevOps and GITHub.
- Complete level 2 and level 3 support tickets.
- Analyze issues and determine root cause along with completing solutions to resolve.
Qualifications
- Bachelors or master’s degree in computer science or related field preferred
- Must have an interest in and willingness to learn diverse technologies
- Understanding of computer virtualization, networking fundamentals, scripting and automation.
Required Qualifications
All professionals at RedMane are expected to possess these skills:
- A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values.
- A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others.
We Offer You
RedMane has an environment that offers challenging and interesting work. A place where you can have fun and express your talent and creativity. You will be working side by side with like-minded peers in a non-bureaucratic environment where sharing knowledge is the norm. Everyone at RedMane shares a passion for making a real difference for individuals, communities, and the world.
Additionally, we believe you should have fun and enjoy growing your career; we provide the supportive and empowering environment to make it happen. RedMane is very proud to offer employees professional and personal perks that include:
- A flexible work environment that includes hybridized locations and schedules with frequently catered lunches in the office.
- Market based compensation with a full range of benefits including medical, dental, vision, 401(k), short and long-term disability insurance, etc.
- A culture that promotes and fosters career growth through professional training and mentoring.
- An employee wellness program that includes free access to professional fitness coaches, structured dietary/nutrition plans, weekly Pilates classes in the office, and events that range from 5k's to triathlons.
- Opportunities to give back to the community through our RedMane Community Impact Team which organizes events like Feed My Starving Children, Toy Drives, and other charitable activities.
Skills Required
- Understanding of computer virtualization, networking fundamentals, scripting and automation
- Strong ethical foundation: honesty, integrity, and accountability
- Collaborative team orientation and willingness to contribute to others' success
- Knowledge of Microsoft Azure and/or AWS, including SaaS, PaaS, and IaaS architectures and familiarity with DevOps
- Experience designing, configuring, implementing, monitoring, and maintaining cloud environments in Azure and/or AWS
- Knowledge of network architectures including DNS, Active Directory, firewalls, and load balancers
- Knowledge of networking and internet security architectures and protocols relevant to cloud environments
- Experience supporting CI/CD toolsets such as Azure DevOps and GitHub
- Ability to complete level 2 and level 3 support tickets, analyze issues and determine root cause
- Bachelor's or master's degree in computer science or related field
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The Company
What We Do
RedMane is a software solutions and systems integration firm that helps health and human services organizations address their most complex challenges. Our expertise spans from child welfare and child support to eligibility, enrollment, benefits, and enterprise case management programs. We are a problem-solving company. Technology is just one of our tools. We offer services ranging from strategy and design to implementation, modernization, and optimization. RedMane is the premier implementation firm for Cúram-based systems in North America and a leader in cloud services. Our own mCase solution is revolutionizing case management. mCase is a purpose-built modern, flexible, and mobile cloud-based platform that easily supports any health and human services program, including those involving intake, assessment, eligibility, service planning, financial processing, and ongoing service delivery. It works in the office and in the community on mobile devices, even without Internet or cellular connectivity. And with its embedded analytics, organizations have insight to improve outcomes.
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