Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.
Arηs Group was acquired by Accenture in July 2024.
Job DescriptionJoin the Cloud Centre of Excellence at ARHS Group, part of Accenture, and become part of our Managed Services team supporting large-scale cloud environments across multiple public cloud platforms (AWS, Azure, Oracle, and more).
In this role, you will focus on operating, monitoring, and improving cloud workloads while contributing to automation, reliability, and cost optimization initiatives.
THE WORK:
- Operate and monitor public cloud environments, primarily on AWS.
- Handle customer service requests, incident resolution, and SLA-based support activities.
- Lead incident response and contribute to root-cause analysis and post-incident reports.
- Participate in Disaster Recovery (DR) game days and readiness testing.
- Analyze operational processes and propose improvements to enhance reliability and efficiency.
- Develop and maintain technical documentation and standard operating procedures.
- Contribute to sustainability and cost optimization efforts.
- Automate infrastructure and maintenance tasks using Infrastructure as Code and scripting tools.
- Take part in a 24/7 on-call rotation as part of the Managed Services team.
Our roles require in-person time to encourage collaboration, learning, and relationship-building with clients, colleagues, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
HERE’S WHAT YOU’LL NEED:
- Proven experience in cloud operations or DevOps roles.
- Strong knowledge of AWS core services (EC2, ELB, etc.) and Linux environments.
- Experience or strong interest in automation and Infrastructure as Code approaches.
- Good understanding of cloud best practices and DevOps principles.
- Ability to troubleshoot networking topics (DNS, TCP/IP, HTTP).
- Working knowledge of scripting or programming languages.
- Service-oriented mindset with strong customer focus.
- Team spirit combined with proactive problem-solving skills.
- Fluent English (spoken and written).
BONUS POINTS IF YOU HAVE:
- Cloud certifications (AWS, Azure, or equivalent).
- Experience with other public cloud platforms beyond AWS.
Top Skills
What We Do
Arηs Group is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we’ve grown organically to encompass 16 entities worldwide with over 2,500 employees in Luxembourg, Belgium, France, Greece, Italy, Portugal, Bulgaria and Jordan. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.
