AVP - Senior Product & Platform Engineer - IT

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Job Summary:

Job Duties:

Job Responsibilities

• Lead the upgrade and re-engineering of the company’s business process management platform, independently handling requirements gathering, process optimization, UI/UX prototyping, and full-stack development to ensure smooth platform evolution and continuous improvement.
• Develop a deep understanding of business operations, proactively collect and analyze feedback from stakeholders, and translate fragmented business needs into practical product solutions that enhance user experience and operational efficiency.
• Design and maintain platform integrations, access control mechanisms, and cross-module collaboration to ensure seamless business workflows and robust system logic.
• Manage the day-to-day operation and maintenance of multiple internal support applications, including service monitoring, regular backups, troubleshooting, and incident response, ensuring high system availability and reliability.
• Respond promptly to user inquiries, application issues, and data correction requests; establish standardized operational procedures and automation scripts to reduce manual effort and improve efficiency.
• Continuously optimize legacy applications and drive smooth technology transitions while ensuring business continuity and reducing technical debt.
• Participate in the design and development of next-generation intelligent applications, exploring the practical adoption of emerging technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents in real business scenarios.
• Design and develop core intelligent application capabilities, including conversational AI, enterprise knowledge retrieval, and workflow automation, delivering solutions from proof-of-concept through production deployment.
• Collaborate with cross-functional teams on model selection, performance evaluation, and continuous optimization; apply a product-oriented mindset to improve the usability and effectiveness of AI-powered features and drive successful adoption.

Qualifications

• Bachelor's degree or above in Computer Science, Software Engineering, or a related discipline, with at least 8 years of software development experience.
• Proficient in at least one backend programming language (Python, Java, or Go) and experienced with ReactJS for frontend development. Strong full-stack development capability is required.
• Proven experience across the full software development lifecycle, including requirements analysis, product design, development, testing, and delivery, with the ability to transform ambiguous requirements into clear technical solutions.
• Familiar with Linux administration, Shell scripting, production issue troubleshooting, and basic system operations and maintenance practices.
• Hands-on experience in AI or machine learning projects, with knowledge of Large Language Models (e.g., GPT series and open-source LLMs), Prompt Engineering, and practical experience in RAG, AI Agents, MCP (Model Context Protocol), or related AI application development.
• Self-motivated with strong communication and stakeholder management skills, capable of working directly with business users while also handling operational and maintenance responsibilities.

Preferred Qualifications

• Experience in the development, modernization, or re-engineering of OA (Office Automation), BPMN, workflow, or approval management systems.
• Familiarity with DevOps and infrastructure toolchains, including Docker, CI/CD pipelines, Nginx, and related technologies.

Company Introduction:

ITD SZ

港交所科技（深圳）有限公司，是2016年12月28日于深圳市前海自贸区成立的外商独资企业。

作为港交所的技术子公司，港交所科技（深圳）有限公司主要是为集团及其附属公司提供计算机软件、计算机硬件、信息系统、云存储、云计算、物联网和计算机网络的开发、技术服务、技术咨询、技术转让；经济信息咨询、企业管理咨询、商务信息咨询、商业信息咨询、信息系统设计、集成、运行维护；数据库管理、大数据分析；以承接服务外包方式提供系统应用管理和维护、信息技术支持管理、数据处理等信息技术和业务流程外包服务。