AVP, Platform Engineering & Operations

Posted 2 Days Ago
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Duluth, GA, USA
In-Office
185K-195K Annually
Expert/Leader
Financial Services
The Role
Provide executive leadership for enterprise cloud and hybrid platform engineering, driving modernization, Infrastructure as Code, DevSecOps, observability, reliability, automation, and vendor/managed-service governance. Align platform strategy with business goals, lead multiple engineering teams, oversee operational performance and capacity planning, and ensure secure, resilient integration and modernization of legacy mainframe environments.
Summary Generated by Built In
Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

The Assistant Vice President, Platform Engineering & Operations provides executive leadership and strategic direction for the enterprise Cloud Platform Engineering ecosystem, including DevSecOps, observability, reliability engineering, and cloud-native infrastructure automation. This role is responsible for architecting and scaling a secure, resilient hybrid-cloud platform that accelerates product delivery and modernizes legacy application environments.
As a key driver of the enterprise transformation strategy, this executive will lead the cultural and technical shift toward cloud-first architectures, self-service developer platforms, and modern cloud operations that improve efficiency, reduce risk, and strengthen cybersecurity posture across our core modernization roadmaps. In addition, the role oversees Mainframe Managed Services governance, vendor partnerships, and co-managed operational models to ensure legacy environments are stably integrated with, and systematically modernized into, our core cloud strategy.
The salary range for this role is $185,000 - $195,000.
This role is not eligible for sponsorship now or in the future.

Responsibilities & Qualifications

Essential Duties and Responsibilities
 
Platform Modernization and Automation

Provide executive leadership for enterprise platform modernization through automation, Infrastructure as Code (IaC), platform engineering, and self-service capabilities that improve scalability, resiliency, operational efficiency, and long-term sustainability across hybrid technology environments. Establish modernization roadmaps, engineering standards, and automation governance while partnering with DevSecOps, Enterprise Architecture, and Application Development to remove engineering bottlenecks and accelerate technology delivery.


Platform Engineering and Operational Leadership

Lead enterprise Platform Engineering operations supporting cloud infrastructure, observability, DevSecOps, and legacy technology services. Establish operational standards, engineering practices, service delivery models, and governance processes that ensure platform availability, security, resiliency, consistency, and compliance. Provide executive oversight for platform strategy, operational performance, capacity planning, risk management, and continuous service improvement.


Organizational Leadership, Workforce Development, and Knowledge Continuity

Provide executive leadership for Platform Engineering organizations through workforce planning, organizational development, succession planning, talent acquisition, vendor management, and operational governance. Build high-performing engineering teams by developing technical capabilities, promoting automation-first engineering practices, fostering cross-functional collaboration, and implementing structured knowledge management strategies that reduce operational risk and strengthen long-term organizational capability.


Observability and Reliability Engineering

Lead the Observability & Reliability Engineering function by establishing enterprise monitoring standards, reliability engineering practices, and baseline performance, availability, and capacity metrics across enterprise platforms. Ensure platform services are fully integrated into enterprise observability frameworks that provide actionable operational intelligence, improve incident response, strengthen service reliability, and support proactive capacity and performance management.


Cross-Functional Platform Leadership and Service Integration

Direct collaboration across Cloud Platform Engineering, DevSecOps Engineering, and Observability & Reliability Engineering while partnering with Data Platform Engineering, legacy platform teams, enterprise architecture, security, application development, and external service providers. Align engineering priorities, modernization initiatives, operational objectives, and technology investments to deliver consistent enterprise platform capabilities and long-term technology sustainability.
 

Leadership Responsibilities
  • Establish enterprise platform engineering strategy aligned with business objectives.
  • Lead multiple engineering organizations and technical leaders.
  • Develop organizational capabilities through workforce planning, succession planning, and leadership development.
  • Oversee strategic vendor relationships, consulting partners, and managed service providers.
  • Direct platform modernization, automation, observability, and operational excellence initiatives.
  • Communicate platform strategy, operational health, technology risk, and investment recommendations to executive leadership.

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or an equivalent combination of education and relevant experience.
  • Extensive progressive experience in enterprise technology, infrastructure, cloud engineering, platform engineering, or technology operations.
  • Significant leadership experience managing engineering teams, technical professionals, consultants, vendors, or managed service providers.
  • Demonstrated experience leading technology modernization and organizational transformation initiatives.
  • Strong knowledge of cloud platforms, hybrid infrastructure, automation, Infrastructure as Code, DevSecOps, observability, reliability engineering, and modern platform engineering practices.
  • Experience supporting highly available and business-critical enterprise technology environments.
  • Demonstrated experience with workforce planning, talent development, succession planning, and knowledge continuity.
  • Experience establishing governance and performance expectations for strategic vendors and managed service providers.
  • Strong leadership, communication, strategic planning, problem-solving, and stakeholder management skills.

Preferred Qualifications

  • Advanced degree in Technology, Engineering, Business Administration, or a related discipline.
  • Experience leading enterprise cloud, infrastructure, or platform engineering teams.
  • Experience with large-scale infrastructure modernization and transformation initiatives.
  • Experience overseeing mainframe environments or managed services supporting business-critical platforms.
  • Experience establishing enterprise observability and reliability engineering capabilities.
  • Experience transitioning traditional infrastructure organizations toward automation-driven platform engineering operating models.

FLSA status:
This position is exempt (not eligible for overtime pay):

Yes

Our Benefits:
  • Day one health, dental, and vision insurance

  • 401(k) Plan with competitive employer match

  • Vacation, sick, holiday and volunteer time off

  • Life and disability insurance

  • Flexible Spending Account & Health Savings Account

  • Professional development

  • Tuition reimbursement

  • Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Skills Required

  • Bachelor's degree in Computer Science, IT, Engineering, Business, or related field (or equivalent experience)
  • Extensive progressive experience in enterprise technology, infrastructure, cloud engineering, platform engineering, or technology operations
  • Significant leadership experience managing engineering teams, technical professionals, consultants, vendors, or managed service providers
  • Demonstrated experience leading technology modernization and organizational transformation initiatives
  • Strong knowledge of cloud platforms, hybrid infrastructure, automation, Infrastructure as Code (IaC), DevSecOps, observability, and reliability engineering
  • Experience supporting highly available and business-critical enterprise technology environments
  • Experience with workforce planning, talent development, succession planning, and knowledge continuity
  • Experience establishing governance and performance expectations for strategic vendors and managed service providers
  • Strong leadership, communication, strategic planning, problem-solving, and stakeholder management skills
  • Advanced degree in Technology, Engineering, Business Administration, or related discipline
  • Experience leading enterprise cloud, infrastructure, or platform engineering teams
  • Experience with large-scale infrastructure modernization and transformation initiatives
  • Experience overseeing mainframe environments or managed services supporting business-critical platforms
  • Experience establishing enterprise observability and reliability engineering capabilities
  • Experience transitioning traditional infrastructure organizations toward automation-driven platform engineering operating models

Primerica Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primerica and has not been reviewed or approved by Primerica.

  • Strong & Reliable Incentives Pay can scale significantly for individuals who consistently produce, creating meaningful upside versus a fixed-salary model. The commission-based structure is framed as an entrepreneurial opportunity that some people value for flexibility and self-directed earnings potential.
  • Healthcare Strength Medical, dental, and vision coverage are presented as part of the corporate employee package, alongside life and disability insurance. This reads as a conventional, well-rounded baseline for eligible W-2 staff.
  • Retirement Support Retirement plans with an employer match are described for corporate employees. This adds longer-term value beyond cash compensation for roles that qualify.

Primerica Insights

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The Company
HQ: Duluth, GA
16,799 Employees
Year Founded: 1977

What We Do

Primerica is a leading financial services company in North America, with more than 2,000 corporate employees who support more than 129,000 licensed independent representatives providing financial education and offering financial products and services to their clients. Primerica has been operating for more than 40 years and is publicly traded on the New York Stock Exchange (NYSE) under the symbol "PRI." Primerica’s focus is on serving the needs of middle-income consumers by providing products such as term life insurance, mutual funds, annuities, and more. In addition to the products and services we offer, Primerica also offers entrepreneurial-minded individuals the opportunity to build their own financial services business. More information about Primerica's Business Opportunity can be found on www.primericabusinessopportunity.com. Headquartered in Duluth, Georgia, Primerica operates throughout the U.S., Canada, and the territories of Puerto Rico and Guam. We believe financial security should be possible for everyone, so we strive to meet families where they are today and help them be better prepared for their future.

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