AVP Claims, US

Key Responsibilities

• Deep knowledge of and expertise on any of the following claims: Miscellaneous Professional, Financial Lines, Casualty, Commercial Property and Property Facultative Reinsurance 
• Ability to market to our broker partners and clients
• Understanding of third party administrators and experience managing same
• Responsible for developing process for accumulating claims data and actively managing claims to achieve the best indemnity outcomes
• Oversight, management and direction of the team on large and complex losses
• Collaborate closely with underwriting teams
• Review claims movements and be a trusted advisor to the business with regard to potential exposures
• Take responsibility for data gathering and sharing industry or event knowledge with relevant colleagues
• Contribute to the attraction and retention of business through service excellence
• Contribute to the preparation of local claims reports and claims updates to senior management as required
• Be prepared to participate in wider claims strategic initiatives 
• Be an advocate for client service as a brand differentiator and demonstrate behaviour that align to the Convex core values
• Travel as needed

Skills, Knowledge and Expertise

• 5+ years claim handling experience
• Licensed attorney preferred
• Broad understanding of coverage issues
• Willingness to learn new lines of business as they develop
• A robust and articulate communicator; able to communicate effectively at all levels of seniority
• Excellent negotiation and diplomacy skills
• Evidence the ability to empathise and be understanding when dealing with people
• Demonstrate and role model a client service attitude
• A high degree of problem-solving capability
• Detail orientated with analytical mindset
• Work at speed given complex and difficult technical situations, with strong prioritisation skills
• Flexible and adaptable to change, able to contribute in an entrepreneurial environment

Benefits

• 30 Days Paid Annual Vacation Leave 
• Paid Birthday Leave
• 10% Employer 401(k) Contribution each pay period, no mandatory match required
• Medical Insurance for employees and dependants, fully paid by Convex
• Basic Life Insurance, fully paid by Convex
• Dental and Vision care insurance for employees and dependants, fully paid by Convex
•  3 days of Volunteer Leave each year
• Short & Long Term Disability Cover  

About
In 2019, Stephen Catlin and Paul Brand co-founded Convex with $1.7bn of initial committed capital to underwrite insurance and reinsurance for complex specialty risks. The company has since received an A.M. Best rating of A (Excellent) and regulatory approval to operate in London, Bermuda, Luxembourg and United States.We have also welcomed leaders in their fields from across the insurance industry, bringing a diversity of thought and approach.We live our values in every facet of our business:Earn our reputationEverything we do affects how others see us. Our success depends upon our reputation, for which all of us share responsibility.Straightforward and fairWe tell it like it is, with fairness, dignity and respect. We strive to do the right thing always, however hard it seems.Determined to improveHowever good we are, we are not complacent. We know we can always be better and we never stop trying to improve.Inspired by opportunityWe come to the market and to every client engagement without baggage. There is no limit to what we can achieve together.Enjoy being differentWe feel positive about change and we are not afraid to try new things in our quest for a better way for clients, stakeholders and colleagues to do business.