Avaya-CM

Reposted One Month Ago
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Fishers, IN, USA
In-Office
Mid level
Professional Services • Consulting • Industrial
The Role
Administer and configure Avaya Communication Manager and related call center systems (CMS, Audix). Perform Voice & Data architecture, VoiceXML development, UNIX systems administration, hardware/software troubleshooting, and call reporting. Microsoft Lync and Interactive Intelligence experience are pluses; Department of Education Security Clearance Level 2 is a major plus.
Summary Generated by Built In
Company Description

 

 

Job Description

Experience with Avaya CM administration, configuration. Call management Systems (CMS Call Reporting), Call Center Design, Programming, and Administration. Hardware Analysis and Troubleshooting. MicroSoft Lync experience a plus. Major Plus - Dept of Ed Security Clearance Level 2.

Avaya CM administration and configuration, Voice & Data Architecture, Voice XML, UNIX, hardware and software troubleshooting, MS Lync a plus. Voice Mail Systems (Audix), Unix Systems Adminstration of CMS.

Interactive Intrelligence experience is a plus.

Qualifications

Mandatory Skills:

Voice Architecture, Voice XML, UNIX


Other Skills:

Experience with Avaya CM administration, configuration. Call management Systems (CMS Call Reporting)

Additional Information

If interested . Kindly fill in the below details and send them to [email protected]

  • First, Middle and Last Name:
  • Last five Digits of SSN:
  • Visa Status:
  • Availability:
  • Relocation:
  • Phone number:
  • Email:
  • Rate:
  • Birthday without the year:

Skills Required

  • Avaya CM administration and configuration
  • Voice Architecture
  • VoiceXML
  • UNIX / Unix systems administration
  • Call Management Systems (CMS) / CMS Call Reporting
  • Hardware analysis and troubleshooting
  • Voice Mail Systems (Audix)
  • Microsoft Lync experience
  • Interactive Intelligence experience
  • Department of Education Security Clearance Level 2
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The Company
125 Employees
Year Founded: 2012

What We Do

STEM Xpert is a consulting engineering firm recognized in the engineering industry for its commitment to client service and passion for excellence. The firm provides specialized professional consulting services in the fields of science, technology, engineering, and mathematics (STEM).

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