The Role
Answers calls, assists customers with inquiries, maintains an organized reception area, and supports dealership staff with communication and clerical tasks. The role requires professionalism, strong organization, multitasking ability, basic computer proficiency, and clear communication. Duties also include assisting with vehicle demonstrations and deliveries, maintaining predictable attendance, and occasionally lifting up to 25 pounds.
Summary Generated by Built In
Description
Responsibilities
- Answer phone calls promptly and courteously.
- Assist with customer inquiries and administrative duties.
- Maintain a professional and organized reception area.
- Support dealership staff with communication and clerical tasks as needed.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a receptionist or administrative role preferred (automotive experience a plus).
- Excellent communication, customer service, and interpersonal skills.
- Professional appearance and demeanor with a friendly and positive attitude.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality and professionalism at all times.
Compensation & Benefits
- Competitive hourly pay based on experience
- Medical, Dental, and Vision Insurance
- LegalShield Coverage
- Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
- 401(k) with Employer Match
- Paid Sick Leave, Vacation, and Holidays
- Employee discounts on vehicles, parts, and services
#ID26 #Chantilly
Requirements
ADA Essential Duties
- Ability to stand and walk for extended periods while assisting customers.
- Ability to sit, bend, and reach during vehicle demonstrations and deliveries.
- Ability to communicate clearly in person, by phone, and electronically.
- Occasionally lift up to 25 pounds.
- Maintain regular and predictable attendance.
Skills Required
- High school diploma or equivalent
- Excellent communication, customer service, and interpersonal skills
- Professional appearance and demeanor with a friendly, positive attitude
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- Basic computer skills
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to maintain confidentiality and professionalism
- Ability to stand and walk for extended periods
- Ability to sit, bend, and reach during demonstrations and deliveries
- Ability to communicate clearly in person, by phone, and electronically
- Ability to occasionally lift up to 25 pounds
- Maintain regular and predictable attendance
- Previous receptionist or administrative experience
- Automotive experience
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The Company
What We Do
Ted Britt Lincoln of Chantilly is a Lincoln dealership serving Chantilly, Virginia, and surrounding Northern Virginia communities. It provides sales of new and pre-owned Lincoln cars and SUVs, along with vehicle financing, trade-in assistance, service, maintenance, repairs, and genuine parts. The dealership emphasizes an effortless, customer-focused purchasing and ownership experience, supported by a knowledgeable team and Lincoln’s luxury vehicle lineup.
