Automation Supporter

Posted 6 Days Ago
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Kalundborg, Sjælland
1-3 Years Experience
Healthtech • Software • Pharmaceutical
Join us as we drive change to combat serious chronic diseases.
The Role
The Automation Supporter will provide operational support for production facilities, ensuring compliance with quality and GMP standards. Responsibilities include troubleshooting production software, qualifying IT and automation changes, updating documentation, and participating in system upgrade projects. This role requires collaboration with various teams and includes on-call support outside regular hours.
Summary Generated by Built In

Are you motivated by the challenges in a production department? Do you want to be part of a strong team with high expertise, challenging processes, and tight deadlines? Then you might be our new colleague in Digital, Data & IT (DD&IT) - Finished Products Manufacturing (FPM) in Kalundborg.
The Position
We are looking for an IT/OT Supporter who is passionate about daily operational support for our production facilities in Kalundborg. In collaboration with the team and our end users, you will ensure that production runs optimally and complies with applicable regulations. In addition to this, documentation and knowledge sharing will also be a part of your daily tasks, as we have a strong focus on IT compliance.
On a daily basis, you will support the operation of IT systems and automation equipment in accordance with current quality and GMP (Good Manufacturing Practice) requirements. Your work will include troubleshooting production software, qualifying IT and automation changes, and updating documentation.
You will have the opportunity to participate in projects that upgrade both old and new IT systems to today's standards, which will also provide excellent opportunities for professional development.
Your workday will be varied and at times packed, as the IT system and automation equipment are critical to production. You will handle your tasks in close dialogue with many different teams both inside and outside the department, where you will play a central role. Additionally, you will join a rotating on-call schedule with your colleagues, supporting users outside regular working hours 24/7/365-mostly by phone.
Qualifications
We prefer that you have the following qualifications, but don't hesitate to apply regardless:

  • You have a minimum of a bachelor's degree in IT, OT, Automation, Technology, Process Engineering, or a related field, or you have more than two years of experience in IT/OT support.
  • It is an advantage if you have knowledge of Siemens PLCs, IT infrastructure, SCADA (iFIX), and servers in a Windows domain environment.
  • Familiarity with GMP regulations, especially IT compliance, as well as an understanding of documentation, configuration management, and IT system qualification, is an extra plus. But most importantly, you are eager to learn.
  • You speak fluent Danish (both written and spoken) and have good command of English.


As a person, you are naturally social and positive. You are proactive, solution-oriented, and you willingly share your knowledge. Additionally, you work systematically, and you are committed to both your work and your colleagues. You are used to collaborating and communicating across different disciplines in a complex stakeholder environment, and you have the ability to manage a heavy workload without losing focus.
Feeling overwhelmed by job requirements and unsure if you're 100% qualified? Don't let that stop you! We encourage you to apply anyway, as your profile may surprise us and fit our needs better than you think. So, take the leap and submit your application.
About the Department
Our department provides support to assembly and packaging lines in Kalundborg, so it is important that you are available to work at our office in Kalundborg on a daily basis. Of course, we all have the option to work from home when it fits into our schedule or if something at home needs attention. In our department, we are highly conscious of maintaining a work-life balance.
You will be part of a growing department with around 30 colleagues divided into three teams. The team you will join provides first-line support to the production lines at the plant. We believe in openness, collaboration, continuous learning, and professional curiosity. We share our challenges, take an interest in each other, and respect all perspectives and inputs given.
Working at Novo Nordisk
At Novo Nordisk, we know that life is anything but linear, and balancing what's important at different stages of our careers is never easy. That's why we provide space for different life situations and always put people first. We value our employees for the unique skills they bring to the table, and we continuously work to bring out the best in them. You will have the opportunity to apply your unique skills in an environment where sparring and knowledge sharing are prioritized, and where your knowledge and experience are highly valued. Working at Novo Nordisk is working toward something greater than ourselves, and it is a collective effort.
Contact
For further information, contact Katrine Pless at +45 30 75 62 79 or via email at [email protected]. You are welcome to submit your application in Danish.
Deadline
15 October, 2024 - Apply as soon as possible, as we will be conducting interviews on an ongoing basis.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

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The Company
HQ: Bagsværd
64,000 Employees
Hybrid Workplace
Year Founded: 1923

What We Do

Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease.

We are powered by technology. Our Global Research Technologies, Medical Devices as a software, and Data Science teams are on the cutting edge of developing and supporting our life-saving medications.

Why Work With Us

Our purpose is to drive change to defeat serious chronic diseases, built upon our heritage in diabetes. We do so by pioneering scientific breakthroughs, expanding access to our medicines and working to prevent and ultimately cure the diseases we treat.

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