Automation Supporter

Are you motivated by the pulse of a production department? Do you want to be part of a strong support team with high professionalism, challenging processes, and tight deadlines? If yes, you could be our new colleague in Gentofte. Apply today!
The Position
Your main tasks will be to:

• Ensure that production runs optimally and that we always comply with applicable legal requirements.

• Support the daily operation of IT systems and automation equipment, including troubleshooting the software of our production facilities.

• Participate in the qualification of IT and automation changes.

• You will have the opportunity to participate in projects that upgrade both old and new IT systems to today's standards.

Your workday will be varied and at times tightly packed, as the IT system and automation equipment are crucial to production. You will handle your tasks in close dialogue with many employee groups both within and outside the department, where you will play a central role. Together with your colleagues, you will be part of an on-call arrangement, which means you will support users with their issues 24/7/365 a week at a time.
Qualifications
To succeed in this role, you should:

• Have at least a bachelor's degree in IT, Automation, Technology, or

• Have more than 4 years of experience in IT & Automation support

• Recent graduates you are also welcome to apply

• Have knowledge of PLC, IT infrastructure, SCADA/HMI (iFIX), and servers in a Windows domain environment (a plus)

• Be fluent in Danish and English (both written and spoken)

As a person, you are naturally social and positive. You are proactive, solution-oriented, and you gladly share your knowledge. Additionally, you work systematically and are committed to your work and your colleagues. Your excellent collaboration and communication skills shine across different professional areas in a complex stakeholder landscape, and you can handle a large workload without losing oversight. You have a inner drive to help other.
About the department
We are looking for an Automation Supporter to be part of a IT support team of 8 handling daily IT/OT support for our production facilities, which consist of a filling factory with more than 35 fully automated systems. You will be part of a young and inspiring team, where we help each other and work closely together. Key responsibilities are support operations with a focus on computerized equipment uptime, ensuring records of inquiries to the IT guard by telephone and mail, and by creating knowledge articles for support guidelines.
Working at Novo Nordisk
Novo Nordisk is a global healthcare company headquartered in Denmark. For over 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that.
We are proud of our people too, and we employ more than 65,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk.
Contact
For further information please contact IT Manager Thomas Collins on +45 3075 9417 or on [email protected]
Deadline
19 September 2024
Please note that we will be assessing applications as we go, so we recommend applying as soon as possible.
You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV and upload your diploma.
To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.