Pfizer

Automation Solutions Specialist

Posted Yesterday

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Makati City, Metro Manila, National Capital Region, PHL

Hybrid

Mid level

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

We’re in relentless pursuit of breakthroughs that change patients’ lives.

The Role

Designs, implements, and maintains document automation, SharePoint sites, and workflow solutions using Microsoft Power Platform and BPM tools. Partners with business SMEs and analysts to define requirements, support change control, conduct user acceptance testing, and maintain system lifecycle documentation. Creates training and process materials, supports users, monitors solution utilization, reports metrics, and identifies continuous improvement opportunities across global clinical supply operations.

Summary Generated by Built In

The Global Clinical Supply (GCS) Automation Solutions Specialist will leverage qualified automation platforms to design and maintain forms, templates, and workflows across a broad range of projects that advance the business digital transformation goals.
For this position, candidates will need to be well versed in workflow digitization/automation tools and techniques, familiar with the Microsoft suite of applications, operate independently, be a creative problem solver, and have a willingness to continuously learn in order to successfully deliver optimal solutions across a diverse and dynamic portfolio. This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (equivalent to 8:00 a.m. to 5:00 p.m. U. S. Eastern Time).
Role Responsibilities

Perform implementation and maintenance of Document Automation, and Workflow Business Enablement solutions
Implement GCS SharePoint Sites and SharePoint based workflows using PowerApps / Power Automate
Work with business Subject Matter Experts (SMEs) and Business Analysts (BAs) to ensure requirements are well defined and understood
In partnership with Digital, support all aspects of the system change control process (prioritization of new functionality, definition of user requirements, User Acceptance Testing, System Development Lifecycle document reviews, etc)
Create visually engaging presentation and training materials, process flows and guidance documents that enhance business use of technology
Provide ongoing business support to business users
Monitor utilization of core digitization solutions and regularly report usage metrics
Identify opportunities for continuous improvement and lead or participate on projects that enhance GCS systems and processes
Provide innovative insights on new or emerging technologies that can enhance how GCS operates

Basic Qualifications:

Fluent in verbal and written English
3+ years working with digital transformation tools preferably in a regulated (e.g. GxP) environment
BA/BS, in computer science, scientific, or business field required
Experience and understanding of system validation / software development lifecycle
Experience working with core Microsoft 365 solutions with a focus on PowerApps / Power Automate
Experience developing workflows within a Business Process Management (BPM) platform (e.g. Pega, Salesforce, Metastorm, Winward)
Comfortable preparing and presenting ideas and information in a variety of settings
Must have strong inter-personal and customer service skills

Preferred Qualifications:

Master's degree preferred
Project management experience and certification such as PMP, AIM or Lean Six Sigma Green Belt/Black Belt a plus
Pega Business Architect or Systems Architect certification
Experience / understanding of the Clinical Supply Chain
Data visualizations skills a plus
Technical writing skills a plus

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Will periodically require working across US, EU, Asia hours to support work activity and/or engagement with global colleagues.
Work Location Assignment: Hybrid
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Logistics & Supply Chain Mgmt
#BI-Hybrid

Skills Required

Fluent verbal and written English
3+ years of experience working with digital transformation tools, preferably in a regulated environment
Bachelor’s degree in computer science, scientific, or business field
Experience and understanding of system validation and software development lifecycle
Experience with Microsoft 365 solutions, especially PowerApps and Power Automate
Experience developing workflows within a Business Process Management platform
Ability to prepare and present ideas and information in various settings
Strong interpersonal and customer service skills
Master’s degree
Project management experience and certification such as PMP, AIM, or Lean Six Sigma Green Belt/Black Belt
Pega Business Architect or Systems Architect certification
Experience or understanding of the clinical supply chain
Data visualization skills
Technical writing skills

What the Team is Saying

Pfizer Compensation & Benefits Highlights

Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and mental‑health support, with strong plan options and provider networks. Feedback suggests these programs are a clear standout within the total rewards package.
Retirement Support — Retirement programs feature a 401(k) with company matching plus an additional company retirement contribution. Feedback suggests these elements are consistently highlighted as valuable components of overall compensation.
Leave & Time Off Breadth — Paid vacation, holidays, and sick time are often characterized as generous, with some locations offering the ability to purchase additional vacation days. Feedback suggests this breadth contributes meaningfully to work‑life balance.

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The Company

HQ: New York, NY

121,990 Employees

Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.