About the Team
The Operations team manages our worldwide distribution network and is responsible for authenticating products, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.
In this role, you will:
- Support daily fulfillment and operational processes as needed
- Receive and arrange inbound inventory according to brand, category, model, etc.
- Fully adhere to the product verification process of core product, including spotting manufacturer defects, factory product reset, assessing wear, inspecting product SKU and size. Able to adjust and learn quickly to authenticate new or recently dropped SKU's
- Enter all relevant data accurately into GOAT Group Admin, including SKU, size, condition, and original packaging
- Use training notes to verify the authenticity of product beyond the core products, focusing on increasing efficiency and effectiveness
- Follow training roadmaps and keep detailed training notes, research trends, new products and upcoming brands
- Actively communicate in Slack and other communications channels, (e.g. raise issues like fake footwear) and acknowledge communication from others
- Work in a dynamic warehouse environment with heavy equipment
- Remain flexible to perform other duties as required and assigned
We are looking for:
- Passion for sneakers and fashion, technology and helping others succeed
- Knowledge of products, including originals and re-releases in the past 2-5 years, and the resale industry
- Ability to recognize current trends within the sneaker and fashion industries
- Highly organized with demonstrated attention to detail
- A quick learner and self-starter, capable of working independently and handling increasing levels of responsibility
- Ability to lift and move boxes (up to 35 pounds)
- Fully proficient in reading and communicating in English
- Willingness and ability to work extended hours as needed, including weekends and holidays, during peak times to meet business needs
The Authentication Specialist I position is Monday through Sunday from 10:00am-6:30pm. This estimated schedule is a good faith estimate and is entirely subject to business needs, which may change from time to time. This is not a promise and does not create a contractual obligation, implied or otherwise. This schedule is subject to all legally required breaks.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.
GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.
Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.
Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.
The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.
What We Do
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating five distinct brands—GOAT, Flight Club, Grailed, Sneakers.com and alias—GOAT Group has a global community of over 60M members across 170 countries.
Why Work With Us
We are a dynamic and inclusive workplace where authenticity is embraced, and where every team member is empowered to be their greatest.
With flexible work environments, robust professional development programs and a commitment to equitable pay, we seek to ensure that all of our employees thrive as we continue to shape the future.
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