· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Adhere to clearance requirements as requested by clients
· Report on site to any accepted assignments in a timely manner
· Access to personal or public transport
· Full fluency in both English and Vietnamese
· The ability to provide a high level of client service
· 1+ year of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
Skills Required
- Full fluency in both English and Vietnamese
- Ability to provide a high level of client service
- Adhere to Code of Professional Conduct including confidentiality
- Adhere to agency policies, professional interpretation protocols, and client-specific best practices
- Report on site to accepted assignments in a timely manner
- Access to personal or public transportation
- 1+ year of professional interpreting experience
- Industry-specific certifications/trainings (CMI, CCHI, etc.)
- Adhere to clearance requirements as requested by clients
What We Do
Language Services Associates (LSA) provides a full suite of language interpretation and translation solutions, including over-the-phone, video, and onsite interpretation. With over three decades of experience, LSA facilitates millions of interactions annually, helping organizations in healthcare, government, finance, and other sectors bridge language gaps and ensure effective communication with limited English proficient individuals, ultimately improving service accessibility and compliance.






