When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Key Accountabilities:
General Administrative Duties
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Organize meetings and business trips, write meeting minutes, submit travel expenses, as required
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Download and distribute regular reports, listings etc. utilizing appropriate technologies and systems
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Provide support in the generation and analysis of reports and questionnaires, as required
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Drive compilation of data and requested information for Management’s business needs
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Assist with client deliverables, e.g. audit reports, metrics
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Prepare/update/distribute departmental organization charts
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Oversee and maintain relevant departmental Sharepoint folders/SharePoint access, as required
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Support stakeholder review assignments for SOP reviews
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Extract awarded signed audits report monthly in Planisware
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Assist in Sponsor Audit and Regulatory Inspection (SAI), as required (e.g. extranet access, PMEX set-up, etc.)
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Assist GxP audits with sample selection, coordination and follow up activities, as needed
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Gather necessary documents such as CVs, JDs, and training packages to support an SAI
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Contribute to Lessons Learned to ensure continuous quality improvement
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Schedule QA Global calls
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Utilize AI to support admin and QA personnel, e.g. potential efficiencies with RFI/RFP, project selection
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Maintain applicable admin related MI/GI linked with QA SOPs
Metrics and Trending Support
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Collect, analyze and interpret data from various sources
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Generate reports and visualizations to effectively communicate trends, patterns and key performance indicators to stakeholders
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Identify trends in quality metrics to highlight potential areas for improvement
Additional Accountability
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Maintain relevant knowledge of appropriate GxP requirements and developments as they impact Parexel’s international SOPs and compliance with GxP.
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Promote compliance within the company and represent QA
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Develop and maintain network contacts with other Quality Assurance professionals
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Work to support department efficiency through sharing knowledge/tasks
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Support Activities for QA team and manage special projects as assigned (e.g. billable deliverable activities)
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Develop guidance documentation, processes, and tools for administrative tasks, as assigned
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Assist with QA data entries, as required
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Build, develop, and maintain good working relationships with internal and external customer groups.
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Work well in team environment.
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Perform other quality related tasks or duties as assigned
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Travel on assignments as required. Travel time could be up to 10%
Skills:
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Sound organizational skills, ability to prioritize workload and manage multiple, potentially conflicting deadlines with attention to detail and within agreed timelines
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Comprehensive knowledge of relevant Microsoft office software: Windows, Word, Excel, PowerPoint, Outlook
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Excellent interpersonal, verbal and written communication skills
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Ability to take initiative
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Shows commitment to high quality work
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Self-motivated with willingness to accept responsibilities and challenges
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Flexible ‘can do’ attitude to problem solving and with respect to work assignments and new learnings
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Experience with and ability to adhere to strict confidentiality requirements
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Ability to remain calm under pressure
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Willingness to work in a matrix environment and values the importance of teamwork
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Global mindset; ability to work in a decentralized/remote team environment
Additional Skills:
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Excellent Microsoft office skills
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Excellent Microsoft Excel skills, including knowledge of formulas, pivots, look up tables and chart generation preferred.
Knowledge and Experience:
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Preferred 1- 2 years of experience in Quality Assurance, relevant Quality Management and/or clinical trial support or administrative work
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Knowledge of GxP, industry standards, applicable regional regulations
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A team player with a positive attitude and detail oriented
Education:
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Educated to degree level (technology, biological science, pharmacy or other health related discipline preferred) or equivalent qualification or clinical research experience
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Strong command of written and spoken English language, local language proficiency as required.
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What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com.
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