Our growing Personalisation team is looking for an Audience Data Specialist to help bring the MECCA magic to life through our digital channels. In this role, you’ll support the delivery of personalised customer experiences that inspire and delight.
The Role You Could Play
You’ll be part of a collaborative team focused on using data to improve how we connect with our customers. This is a great opportunity for someone who is keen to drive impact while building hands-on experience with data, marketing technology, and customer audiences.
Day to day responsibilities will include but are not limited to:
- Working with stakeholders to understand campaign and audience requirements
- Building and updating customer audiences using audience tools and SQL
- Supporting the setup and execution of campaigns by preparing accurate audience data
- Maintaining and validating data in Salesforce Marketing Cloud (imports, queries, data hygiene)
- Ensuring audiences follow data privacy rules and regulations
- Helping maintain clean and organised data across platforms
- Supporting the documentation of processes and audience setups
- Contributing to improvements in how we manage and use customer data
What You Will Bring
You’re curious, detail-oriented, and excited to learn. You enjoy working with data and are keen to build your skills in marketing technology and personalisation. You’re a team player who is comfortable asking questions and collaborating with others to get the job done.
You will also have the following skills:
- 1-2 years’ experience in a similar role
- Proficient in developing SQL and experience with Relational Data Base Management systems
- Experience with Salesforce Marketing Cloud or similar platforms
- Strong attention to detail and ability to work with data accurately
- Good communication skills and ability to work with different teams
- Strong problem-solving mindset and curiosity
- Experience in agile ways of working and tools such as Jira and Confluence
Your Life At MECCA
Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
- Professional development programs and first-class digitised learning offering
- Health and well-being initiatives
- Reward and recognition programs
- Access to bonus and incentive programs
- Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy
Benefits are subject to company policy, as updated from time to time.
There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way. To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers
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What We Do
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
