Auction Support Associate

Help Bring Auctions to Life 

Every successful auction has a team behind the scenes making it happen.

At Steffes Group, we sell everything from construction equipment and farm machinery to businesses, land, estates, and specialty assets. Our auctions connect thousands of buyers and sellers across the world through cutting-edge online technology and live auction events. 

We're looking for a highly organized, detail-oriented team member who thrives in a fast-paced environment and enjoys keeping moving pieces on track. 

This role is perfect for someone who loves organization, enjoys helping customers, and takes pride in making sure every detail is handled correctly. 

No two days are exactly alike. One day you might be preparing equipment listings for an upcoming auction, the next you may be helping customers, supporting a live auction event, or coordinating final settlement details. 

If you're someone who loves checking things off a list, solving problems, and being at the center of a busy operation, we'd love to meet you. 

What You'll Do 

Keep Auctions Moving 

You'll help coordinate the details that keep our auctions organized and on schedule from start to finish. 

• Assist with auction setup, execution, and post-sale activities 

• Track key milestones and deadlines to ensure auctions stay on schedule 

• Coordinate photos, asset information, and auction listings 

• Review auction details for accuracy and completeness 

• Help ensure assets, documentation, and systems are auction-ready 

Be the Detail Expert 

Accuracy matters. You'll play a key role in making sure information is correct before it reaches our customers. 

• Review listings, descriptions, and documentation for quality and accuracy 

• Verify titles, VIN documentation, tax information, and supporting paperwork 

• Manage data entry and updates across auction systems 

• Maintain records, reports, and auction documentation 

• Monitor details throughout the auction process to identify and correct issues before they become problems 

Deliver Outstanding Customer Service 

You'll be a trusted resource for buyers and sellers throughout the auction process. 

• Answer customer and client questions by phone, email, and in-person 

• Guide sellers through auction timelines and processes 

• Help facilitate payments, settlements, and pickup coordination 

• Create a positive experience that keeps customers coming back 

Work Alongside a Great Team 

At Steffes Group, auctions are a team effort. 

• Partner with sales, marketing, operations, and finance teams 

• Share ideas that improve efficiency and customer experience 

• Support live and online auctions  

• Jump in where needed to help the team succeed 

What Makes Someone Successful in This Role? 

You might be a great fit if you: 

• Love being organized and keeping projects on track 

• Enjoy working with people and providing excellent customer service 

• Notice details that others miss 

• Learn technology quickly and enjoy working in multiple systems 

• Can manage multiple priorities without losing accuracy 

• Stay calm and focused when things get busy 

• Take pride in producing high-quality work 

Experience That Helps 

We're less concerned about where you've worked and more interested in how you work. 

Candidates with backgrounds in any of the following often excel in this role: 

• Administrative support 

• Customer service 

• Project coordination 

• Logistics or operations 

• Banking or finance 

• Equipment, construction, agriculture, trucking, or dealership industries 

• Hospitality or event coordination 

If you're organized, customer-focused, eager to learn, and have general computer knowledge, we'd encourage you to apply. 

Why Steffes Group? 

• Competitive pay based on experience 

• 100% company-paid single medical and dental insurance, family coverage available 

• 401(k) with company match 

• Paid time off and paid volunteer time 

• HSA with company contribution 

• Life and disability insurance 

• Employee assistance and wellness programs 

• Career growth opportunities within a growing company 

• Opportunity to work with a team that values collaboration, innovation, and continuous improvement 

Join a company where your work truly matters. 

At Steffes Group, the details are important. The people behind those details are what make us successful. 

If you're someone who loves organization, enjoys helping customers, and takes pride in making things run smoothly, we'd love to hear from you.