Atlassian Administrator

Posted 2 Months Ago
Be an Early Applicant
tbilisi, GEO
Hybrid
Mid level
Fintech • Software
The Role
Maintain and administer Atlassian products across datacenter and cloud environments, including Jira, Confluence, Bitbucket, and Jira Service Desk. Configure workflows, automation, integrations, add-ons, and platform functionality. Troubleshoot user issues, collaborate with technical teams and Atlassian support, train employees, and help automate business processes. The role also supports Jira performance, migrations, and platform enhancements.
Summary Generated by Built In
Company Description

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. 

Job Description

We are looking for Atlassian administrator to support our datacenter application suite. This position is responsible for maintaining testing instance and help business users to automate their processes.
 

We expect the Atlassian Administrator to:
 

  • Configure, maintain, and administrate Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk),
  • Configure and maintain Jira workflows, automation, integrations, and other platform functionality.
  • Manage the usage of Atlassian add-ons to meet team and business needs,
  • Work with users to understand their needs, troubleshoot issues, and identify appropriate solutions,
  • Collaborate with development, Linux, and other technical teams on platform maintenance and issue resolution,
  • Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities,
  • Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support.

Qualifications

Must-have skills:
 

  • 3 years’ experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk),
  • Strong knowledge of JQL,
  • Experience with Jira Cloud,
  • Strong knowledge of Jira Automation and ScriptRunner,
  • Upper-Intermediate (B2) or higher level of English,
  • Strong communication and problem-solving skills,
  • Knowledge of both Scrum and Kanban methodologies,
  • Experience extending Atlassian products via code development is preferable,
  • Experience directly integrating Atlassian products with other systems is preferable.
     

Nice-to-have skills:
 

  • Experience working with REST APIs,
  • Experience with Jira performance tuning,
  • Experience with Jira Data Center and/or Jira Cloud migrations.

Additional Information

Care for the employees is one of Devexperts' core values. For the suggested position, we offer a benefits package that will guarantee the comfort of our new teammate.  
 

Flexibility benefits: 

  • Possibility of hybrid/remote work mode in Georgia, 
  • Flexible working hours. 
     

Health and recreation benefits: 
 

  • 24 working days of paid vacation, 
  • Fully paid additional wellness days (3 days per year),
  • FitPass (sport and related activities) access,
  • Medical insurance - VIP package. 
     

Facility benefits: 
 

  • Modern office with new equipment, 
  • PlayStation and table football in the office, 
  • Meals in the office, 
  • Free drinks and snacks. 
     

Community benefits: 
 

  • Teambuilding activities, 
  • Corporate parties, 
  • Football club, 
  • Billiard club,
  • Speakers' club, 
  • Free admission to corporate external events, 
  • Possibility of joining conferences and professional fairs, 
  • Personal branding development support.  
     

Professional training benefits: 
 

  • Georgian language courses for foreign employees, 
  • Unlimited access to self-learning platforms, 
  • Certification opportunities, 
  • Mentorship Program. 
     

Social benefits: 
 

  • Parental bonus, 
  • Referral bonus, 
  • Blood donation paid leave, 
  • Gifts for employees, 
  • Gifts for children. 

    Skills Required

    • Three years of experience administering Atlassian products, including Jira, Confluence, Bitbucket, and Jira Service Desk
    • Strong knowledge of JQL
    • Experience with Jira Cloud
    • Strong knowledge of Jira Automation and ScriptRunner
    • Upper-Intermediate B2 or higher English proficiency
    • Strong communication and problem-solving skills
    • Knowledge of Scrum and Kanban methodologies
    • Experience extending Atlassian products through code development
    • Experience directly integrating Atlassian products with other systems
    • Experience working with REST APIs
    • Experience with Jira performance tuning
    • Experience with Jira Data Center or Jira Cloud migrations
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    The Company
    HQ: Dublin
    646 Employees
    Year Founded: 2002

    What We Do

    Devexperts was founded in 2002 and specializes in the development of highly complex software solutions and services for the Capital Markets industry. We develop financial software solutions for retail and institutional brokerages, wealth-management firms, investment funds, exchanges, and insurance companies. Devexperts market expertise ranges from Equities to Options, to FX and Commodities in geographical locations as diverse as Chicago, New York, London, Tokyo, Istanbul, and Shanghai. The Devexperts development team of 500 engineers is recognized as one of the best in the world. Since 2002, we have received more than 25 of the global software and financial industry's most prestigious awards. In order to achieve competitive effectiveness, our project teams adhere to classic software development methodologies and employ elements of Agile software development, such as Scrum, Kanban, eXtreme Programming, Continuous Integration, and Test-Driven Development. The high performance, scalability and integration capabilities of our products and services, along with 24x7x365 monitoring and support, result in some of the global financial industry’s most recognized and reliable technology applications (for leading US brokerage companies). Devexperts has 3 key business areas: • Trading platforms and brokerage automation • Complex software development projects • Market data products Devexperts also provides consulting services for financial institutions in the fields of: • Real-time transaction processing • Trading automation • Risk management • Highly complex, enterprise-wide trading platform applications.

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