Clozd

Associate

Reposted 3 Days Ago

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Lehi, UT, USA

In-Office

Internship

Sales • Consulting

The Role

Consulting Associates assist in delivering win-loss analysis programs through scheduling interviews, summarizing themes, and improving processes to exceed client expectations.

Summary Generated by Built In

Clozd is the leader in Decision Intelligence, helping companies uncover the truth by capturing direct feedback throughout the customer journey.

We believe most revenue organizations are operating without the full picture. CRM and call data only tell part of the story. Clozd delivers the missing truth layer, giving executives the insights they need to improve win rates, retention, and growth.

We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment, and never compromise their integrity.

Consulting Associates are responsible to assist Clozd Consultants in delivering successful win-loss analysis programs for our clients.

What you will be doing:

Overseeing win-loss interview scheduling and transcription processes
Reviewing and editing win-loss interview transcripts
Summarizing interview themes and communicating them clearly to clients
Helping Clozd identify ways to improve our technology and processes
Doing whatever it takes to ensure our programs exceed client expectations
Tackling ad hoc projects and assignments that help our startup scale faster

Qualifications:

Must be in the process of earning a BA/BS degree (preferably Freshman year through Junior year, or at least 1 semester left of Senior year)
Superb academic record
Fast learner, comfortable with ambiguity, and a go-getter
Strong interpersonal and analytical skills
Excellent writing, proofreading, and communication skills
Passionate about learning and using new software and technologies
Part-time (20-25 hours per week)
Cultural-alignment with Clozd’s core values of vision, drive, empathy, stewardship, authenticity and integrity
Location: onsite in Lehi, UT (we are not currently hiring remote employees)

Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Clozd participates in E-Verify.

All Clozd employees are required to successfully pass a background check upon being hired.