Role and Responsibilities
- Realize client objectives. Earn the respect and trust of our clients by delivering on their day-to-day needs. Support your team in all client management and deliverables, and help anticipate what’s needed next. Maintain client connectivity by supporting proactive and responsive communications required for each project.
- Own work streams. Serve as the lead project manager, owning the work plan and executing critical work streams.
- Support insight development. Conduct research and analysis to identify connective patterns in people, companies and industries, and develop and share insight and recommendations based on said patterns.
- Interpret the data. Build financial models for products, services, and emerging businesses, and conduct quantitative analysis for measuring performance outcomes.
- Tell the story. Help develop flawless presentations based on your research and analysis and contribute to the creation of materials for innovation exercises and ideation workshops.
- Drive business growth. Support the development of new business proposals and pitches and deepen value with existing clients. Support company growth by participating in the ongoing recruitment of talent.
Desired Skills and Experience
- 2-4 years of experience; client services experience a huge plus
- Demonstrated work and/or educational experience in synthesizing data, drawing meaningful insights, and providing actionable strategies
- Exceptional attention to detail - quick to catch internal inconsistencies in documents and strong ability to recall key insights and decisions that impact project thinking
- Stellar communication skills and a high EQ, with an ability to strike the right tone with clients in e-mails and verbal communications
- Passionate about technology, and the opportunities it presents to our clients
- Good technological literacy and ability to quickly learn and navigate the full functionality of tools like Word, Excel, Powerpoint, Dropbox, and Google Docs
- Quick learner who is eager to absorb feedback
- Enjoy solving complex problems using analytic and creative methods
- Ability to structure thinking in an easy to follow manorHave a strong record as a high performer in academic, volunteer, or work activities, with noted leadership accomplishments
- Strong numeracy; Excel skills a plus
- Entrepreneurial mindset, but experience working with corporate clients
- Are super-flexible, adaptable, realistic, practical, and agile
- Thrive in a fast-paced and dynamic environment
Investing in our people is a high priority. Benefits include:
- Competitive compensation and formal bonus structure
- Health benefits package (80% of premium is covered for health, dental, and vision)
- Competitive vacation package
- Paid family leave
- 401k plan with matching
- Pre-tax transit check
- Cell-phone reimbursement
- Fitness reimbursement
- Education stipend and growth opportunities
- Charitable donation matching
- Opportunities to mentor and be mentored
Top Skills
What We Do
Luminary Labs is a New York City-based strategy and innovation consultancy established in 2009. Thorny problems are our strong suit: We are energized by complex, multistakeholder spaces where the solutions are not obvious and the potential for impact is high. Our work spans a broad cross section of topics across four focus areas: future of health, future of work and education, scientific discovery, and infrastructure.
Why Work With Us
At Luminary Labs, you’ll be both challenged and supported in your trajectory. You’ll have a chance to lead and a chance to learn from experienced leaders, working on large-scale engagements for some of the world’s most visionary clients.
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