Associate, Voice support engineer, Infrastructure, T&O

Posted 6 Hours Ago
Be an Early Applicant
Taipei City, TWN
In-Office
Entry level
Fintech • Information Technology • Software • Financial Services
The Role
Support and maintain voice infrastructure, ensure compliance with bank policies and regulators, manage vendors, monitor and secure systems, and implement upgrades and enhancements.
Summary Generated by Built In

Business Function:

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:

1. Support Voice related project delivery and daily operation

2. Ensure the Voice infrastructure align with DBS policy and regulator requirement.

3. Maintains Voice system performance and availability

4. Secures Voice system by developing network access, monitoring, control, and evaluation; maintaining documentation

5. Upgrades Voice by conferring with vendors; developing, testing, evaluating, and installing enhancements

6. Vendor management

Location:

Taipei Hub - 13F

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

Skills Required

  • Experience supporting voice/telephony infrastructure and daily operations
  • Knowledge of network access controls, monitoring, and security for voice systems
  • Ability to perform upgrades: develop, test, evaluate, and install enhancements
  • Vendor management experience
  • Understanding of regulatory and internal policy compliance for voice infrastructure
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The Company
41,000 Employees
Year Founded: 1968

What We Do

DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.

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