Primary Responsibilities:
- Act as a point of contact for Clients and Investors as it relates to transfer agency matters.
- Responsible for processing investor transactions such as subscriptions, redemptions and transfers for your client’s book.
- Review of due diligence documents and liaise with investors/clients for missing KYC and work in conjunction with our KYC team on your client book at investment stage.
- Ensure accurate and timely processing of shareholder trades.
- Ensure release of trade confirmations, contract notes and account statements by agreed deadline.
- Maintain of shareholder files and investor records.
- Be Client focused and strive to provide excellence in the service to Investors, internal and external Clients.
- Should have a good understanding of regulatory and audit requirements to ensure all the requirements are fulfilled.
- Ability to prioritize multiple tasks by utilizing effective time management skills.
Qualifications Required:
- Experience in Transfer Agency or Fund Administration operations role is preferred but not essential.
- Excellent communication skills and a truly client servicing mindset.
- Excellent attention to detail.
- Good interpersonal skills and sense of teamwork Committed to self-improvement.
- Ability to work autonomously and remain calm under high pressure.
- Ability to deliver within agreed deadlines.
- Proficient with suite of Microsoft Office applications (Word, Excel, Access)
- Fluent in English, fluency in any other language would be advantageous.
Skills Required
- Excellent communication skills and client servicing mindset
- Excellent attention to detail
- Good interpersonal skills and sense of teamwork
- Committed to self-improvement
- Ability to work autonomously and remain calm under high pressure
- Ability to deliver within agreed deadlines
- Proficient with Microsoft Office applications (Word, Excel, Access)
- Fluent in English
- Experience in Transfer Agency or Fund Administration operations role
- Fluency in any other language
- Good understanding of regulatory and audit requirements
What We Do
Krypton Fund Services (‘Krypton’) is a new professional boutique fund services company with a sole purpose of providing Excellent Client Service. The core of our business is Client Focus with service and accountability as the framework of everything we do. We pride ourselves on a very client-centric approach that is not a cookie cutter offering. Our platform provides regulatory reporting, fund administration, registrar and transfer agent, project management and setup, to a wide range of family office investment portfolios, investment funds, private and special purpose vehicles operating predominantly in the alternative investment arena.
