Associate, Trade Finance Operations

Posted One Month Ago
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Senior level
Financial Services
The Role
Lead end-to-end Trade Finance Operations across Letters of Credit, Guarantees, Documentary Collections, and Supply Chain Finance. Ensure accurate transaction processing, regulatory compliance, risk controls, reconciliations, document handling, and stakeholder coordination. Monitor abnormal deals, support audits, maintain procedures, optimize processes, and contribute to projects, product launches, business-as-usual changes, and operational transformation initiatives.
Summary Generated by Built In
Associate, Trade Finance Operations

Country: Hong Kong

The Pre-Post Trade Services (PPTS) Department is within the first line of defence under COO Office in Asia and contribute to the success of the Santander Asia through a group of knowledgeable professionals that manage the branch operational process and monitor any risks or control, enabling the achievement of strategic objectives and supporting the Santander Asia corporate goals within agreed risk appetite constraints.

To support day-to-day operations ensuring that the Bank’s policies, operational guidelines are adhered to by team members, consistent delivery of quality services to clients and optimal utilization of available resources.

The Associate of Trade Finance Operations is responsible for leading end-to-end operational delivery across Trade Finance products, ensuring strong risk management, regulatory compliance, service excellence, and operational efficiency. The role oversees processing, controls, stakeholder management, and strategic transformation initiatives within the Trade Finance function.

Key Responsibilities

  • Handle day-to-day Trade Finance operations (e.g., Letters of Credit, Guarantees, Documentary Collections, Supply Chain Finance) to ensure day to day transactions are executed accurately and timely to comply with the internal and external regulations/policies/procedures.

  • Ensure all operations activities are performed in compliance with various procedures, regulations and laws.

  • Handle the process of incoming and outgoing enquiries, instructions, physical documents with counterparties/clients to fulfil the services level standard.

  • Coordinate with other local teams to ensure all bank and regulatory requirements and objectives are fulfilled during pre-transaction validation and post-transaction monitoring.

  • Timely execution of tasks assigned via effective collaboration between teams and branches.

  • Perform reconciliation and Monitor/follow up abnormal deals.

  • Maintain up to date procedure and actively involved to the process optimization.

  • Provide support to projects, new products, BAU changes and procedures update/creation in relation to Operations.

  • Backup other Operations functions and other Branch’s functions as instructed.

  • Support and participate in external/internal audit review Assist in ad-hoc tasks as assigned.

Requirements                                                                                                                   
  • Bachelor’s degree in business administration, Operation Management, or related disciplines.

  • More than 5 years of experience in Trade Finance Operations.

  • Exposure in SWIFT, Trade systems and Sanction checking.

  • Familiar with UCP, ISP, URDG, URC, ISBP and ICC rules. Good self-motivation with ability to work independently and under pressure with tight deadlines.

  • Good communication skills.

  • Hands-on experience in MS Words & Excel.

  • Proficiency in both English and Chinese (Cantonese and Mandarin).

Skills Required

  • Bachelor's degree in business administration, operations management, or a related discipline
  • More than 5 years of experience in Trade Finance Operations
  • Exposure to SWIFT, trade systems, and sanctions checking
  • Familiarity with UCP, ISP, URDG, URC, ISBP, and ICC rules
  • Ability to work independently and under pressure with tight deadlines
  • Good communication skills
  • Hands-on experience with Microsoft Word and Microsoft Excel
  • Proficiency in English and Chinese, including Cantonese and Mandarin

Santander Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Santander and has not been reviewed or approved by Santander.

  • Retirement Support — A dollar‑for‑dollar 401(k) match up to 6% of eligible pay and immediate vesting are highlighted as core strengths, supporting long‑term savings. This is reinforced by company‑paid disability and life/AD&D coverage that bolster financial security.
  • Leave & Time Off Breadth — Paid time off typically ranges from 18–30 days in the U.S. with 11 paid holidays, plus dedicated volunteer and development time; the UK features a minimum of 25 days with buy/sell options. Some roles also use self‑managed PTO, offering additional flexibility depending on team norms.
  • Parental & Family Support — U.S. parental benefits include 8 weeks paid for all parents and a total of 16 weeks paid for birth mothers, with flexibility for reduced hours around childbirth. Caregiver leave and dependent‑care programs add further family support.

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The Company
HQ: Boston, MA
136,172 Employees

What We Do

Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.

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