Associate Test Engineer

Reposted 12 Days Ago
New York City, NY, USA
In-Office
Junior
Artificial Intelligence • Productivity • Business Intelligence
Turning voices into smarter business decisions
The Role
As an Associate Test Engineer, you'll design exploratory tests, validate data, test APIs, and ensure software reliability for enterprise clients.
Summary Generated by Built In
We unlock ground truth for the enterprises that power the global economy.

Billions of critical conversations happen every day in manufacturing, retail, logistics, healthcare, and beyond — with customers and employees. Historically, these insights disappear the moment they're spoken.

Arbor turns in-person conversations into executive-grade strategic intelligence. We're signing real enterprise contracts in industries that power the global economy. The opportunity is massive, the problems are unsolved, and we need product-obsessed builders to join on our journey.

More about the role:

You'll break things before customers do. Test our AI research platform that's transforming how enterprises understand offline conversations. Design exploratory tests, validate real-world usage scenarios, and make sure Fortune 500 companies can trust what we build.

We need someone who can: Think like a user and find edge cases, write SQL queries for data validation, test APIs with Postman, manage defects in JIRA, and collaborate directly with engineers and product teams. 1-3 years testing experience, strong grasp of STLC/SDLC/Agile, sharp analytical mind. Bonus points for UI automation experience (Selenium, Cypress, Playwright).

Why Join Arbor:
  1. Huge market, weak competition: Billions of offline conversations happen daily. No one else is solving this for real enterprise.

  2. Large enterprise customers: We're already working with multi-billion dollar manufacturers, retailers, and logistics companies.

  3. Strong founding team: Backgrounds from Harvard, Princeton, Meta, Insight Partners, IBM. We know how to listen, build, sell, ship, scale— then iterate and accelerate.

  4. Real upside: Already backed by the best with $6M+ from 645 Ventures, NextPlay Ventures (Jeff Weiner), Wisdom, and angels, but early enough for founding team members to see generational outcomes from equity.

  5. Product that works: Customers see immediate ROI. Enterprise deals close fast.

Mostly importantly, join for the team. We're A+ players who live our values:

  • Own the outcome: From first idea to customer impact, see it through. No hand-offs, no excuses.

  • Real problems only: Find energy in work that actually matters, not in building features that sound cool but solve nothing.

  • Intellectual honesty: Admit what isn't known, ask uncomfortable questions, and challenge assumptions without fear.

  • Clarity through chaos: Thrive in 0-to-1, high-intensity environments. Move fast but think clearly, turn confusion into direction, ship quality under pressure.

  • Empathy above all: Obsess over customer problems and think deeply about user needs before making any decision.

Top Skills

Cypress
JIRA
Playwright
Postman
Selenium
SQL
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The Company
HQ: New York, NY
16 Employees
Year Founded: 2025

What We Do

Arbor transforms frontline and customer conversations into actionable insights. Arbor conducts AI-powered voice interviews with your frontline workers & customers, analyzes these insights, and delivers actionable recommendations to leadership. We help leaders understand what's really happening on the ground so they can drive growth, optimize operations, and enhance experiences.

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