Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 500,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.
Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families.
About the Role:
The Associate Territory Manager (ATM) is a developmental medical sales role focused on protecting, strengthening, and growing established referral relationships within an assigned market. Working hand in hand with an experienced Clinical Sales Representative, you'll own consistent engagement with established pediatric practices—driving referral activity and account penetration for the DOC Band® and EarWell®—so the Clinical Sales Representative can focus on new business and strategic growth.
This role is ideal for a motivated, growth-oriented professional looking to launch a career in medical sales. Through structured training, field coaching, and progressive responsibility, you'll build the commercial, clinical-product, and business skills for future advancement at Cranial Technologies.
Key Responsibilities
- Own Established Relationships: Serve as the consistent point of contact for an assigned portfolio of pediatric practices—building trusted relationships with pediatricians, NPs, PAs, referral coordinators, and office staff.
- Protect and Grow the Referral Base: Monitor referral trends, identify at-risk or declining accounts, and execute account-specific action plans to recover volume and generate incremental consults. Ensure first-time referrers receive timely follow-up.
- Partner with Your Clinical Sales Representative: Execute a coordinated market growth strategy with clear account ownership, communication routines, and shared growth priorities; contribute customer insights and competitive intelligence in regular territory planning sessions.
- Educate Providers: Deliver in-service presentations and approved education on identifying and managing plagiocephaly, brachycephaly, and scaphocephaly, and promote appropriate use of the DOC Band® and EarWell®.
- Use Data to Drive Results: Leverage CRM and reporting tools to segment accounts, prioritize activity, document interactions, and demonstrate accountability for referral retention and growth.
- Grow Your Career: Complete a structured onboarding and development program, actively incorporate coaching, and build the competencies for potential advancement into a Clinical Sales Representative or other commercial roles.
Qualifications:
- Bachelor's degree
- Strong interest in building a career in medical sales or healthcare business development
- Relationship Builder: Excellent interpersonal and communication skills, with the ability to earn trust with healthcare providers and office staff
- Self-Starter: Demonstrated initiative, accountability, follow-through, and willingness to learn
- Quick Learner Able to absorb clinical-product information quickly and communicate approved content accurately
Preferred Qualifications:
- 1–3 years in sales, customer relationship management, healthcare, or a similar customer-facing role
- Experience with healthcare professionals or medical practices; demonstrated success in customer retention or account growth
- CRM experience
Why Join Cranial Technologies?
- Competitive compensation with additional incentives and bonuses
- Company transportation program
- Comprehensive Medical, Vision, and Dental Insurance
- 401k with Company Match
- 18 Days PTO plus 7 Company Paid Holidays
- Life Insurance and Short/Long Term Disability Insurance
- Company provided laptop and cell phone
Required:
- State-issued REAL ID compliant license or equivalent TSA accepted travel documentation required by start date
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail. If you are unable to submit your application, please email the recruiting department at [email protected] for assistance.
Please, no phone calls to HQ or the clinics regarding the position.
*internal candidates are not eligible for a sign-on bonus.
#LI-Onsite
Skills Required
- Bachelor's degree
- Strong interest in medical sales or healthcare business development
- Excellent interpersonal and communication skills
- Initiative, accountability, follow-through, and willingness to learn
- Ability to quickly learn clinical product information and communicate approved content accurately
- State-issued REAL ID-compliant license or equivalent TSA-accepted travel documentation by start date
- Authorization to work for any employer in the United States without visa sponsorship
- 1–3 years of sales, customer relationship management, healthcare, or similar customer-facing experience
- Experience with healthcare professionals or medical practices
- Demonstrated success in customer retention or account growth
- CRM experience
What We Do
Founded in 1986, Cranial Technologies is the only company in the world solely dedicated to treating infants with plagiocephaly. It’s our mission to provide the best possible treatment, experience and outcome for every family who seeks our care. To date, we’ve cared for approximately 175,000 babies using our proven safe and effective DOC Band® cranial orthotic. In 1998, Dynamic Orthotic Cranioplasty®, known as the DOC Band, became the first cranial helmet cleared by the U.S. Food and Drug Administration for plagiocephaly treatment and, a few years later, for plagiocephaly treatment associated with post-surgical correction. Today, the DOC Band is the only device supported by clinical studies and nearly 35 years of documented outcomes. Each of our bands is custom made using state-of-the-art technology and lightweight, hypoallergenic materials that ensure safety and comfort. Our clinics are family friendly, pediatric-focused, providing care exclusively for plagiocephaly patients. They are staffed by highly trained, specialized clinical staff that work closely with families to achieve the best possible outcome for the babies we treat. IG: @DOCBand Facebook: @DOCBand Twitter: @DOCBand #orthotics #pediatrics #cranialremolding #flatheadsyndrome #plagiocephaly #DOCBand #CranialTechnologies
