Associate Technical Writer

Posted 15 Days Ago
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Bogotá, Bogotá, D.C.
In-Office
Junior
Software • Automation
The Role
The Associate Technical Writer will produce user documentation, collaborate with internal teams, test product features, and host sessions on enhancements, focusing on clarity and customer guidance.
Summary Generated by Built In

Bizagi is at the forefront of the rapidly growing enterprise automation and AI market. We’re hunting for top talent across regions to find innovative people that are eager to make an impact.

Our name stands for Business Agility, and we help organizations adapt to a fast-changing world by embedding AI into operations through business orchestration. AI is everywhere, but without a solid foundation, it can’t deliver ROI. Bizagi bridges that gap—connecting AI to end-to-end processes and measurable outcomes to ensure real results.

Companies use Bizagi to automate processes, build low-code apps, and integrate systems. Now, they’re adding our AI Agents, Workers, and Assistant in just weeks. Trusted by leaders like DHL, Unilever, and Old Mutual, Bizagi powers daily operations and transforms how business gets done.

What is it like to work at Bizagi?

Founded in LATAM, we’re a global company with strong presence in EMEA and growing in NAM. We’re proud of our diverse culture, world-class leadership, and incredible team.

At Bizagi, you’ll make a real impact, grow professionally, and enjoy the journey. We value innovation, collaboration, and accountability—and we support flexibility and work-life balance. Diversity, inclusion, and mutual respect are part of who we are.

Join us and discover the best work of your career at Bizagi.

Job Description

What We Are Seeking  

As a Technical Writer you'll be part of an amazing engineering team. You should be an excellent writer and speaker (in Spanish and English), with the ability to grasp complex technical concepts and make them easy-to-read, easy-to-follow and customer-focused. 

You are challenged to be creative, think big and be passionate about learning, to educate our customers. You will be dedicated to building documentation focused on helping users on how they can use it 

Key Tasks & Accountabilities  

  • Scope, prioritize, investigate, and produce high-quality documentation articles for our User Guides 

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.  

  • Test new product features and provide feedback for all products 

  • Regularly host enabling sessions with cross-company partners about new features and enhancements.  
      
    Job Requirements 

  • Advanced English proficiency: B2, C1 is a must 

  • Excellent written and verbal communication skills in English and Spanish  

  • Formal education as an Engineering Professional  

  • At least one year of experience working in corporate environments.  

  • Knowledge in Web design: JavaScript, HTML, CSS 

  • Enjoy writing about technology 

Desirable:

  • At least 1 year of experience. 

  • Experience or understanding in programming languages such as C++, C#, Python  

  • Experience in documenting and maintaining the product’s user guides  

  • Experience in BPM, process automation  

  • Working knowledge on GIT 

  • AI knowledge 

 Hybrid Work - Bogotá

Top Skills

C#
C++
CSS
Git
HTML
JavaScript
Python
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The Company
HQ: Washington , DC
451 Employees
Year Founded: 1989

What We Do

Bizagi's industry-leading platform for low-code process automation connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi's cloud-native platform enables true collaboration between business and IT, delivering faster adoption and success. Fueled by a community of millions of users, Bizagi powers over 400 enterprises worldwide including Adidas, Unilever, DHL, and Bancolombia

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