Associate Technical Product Manager, Specialist

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London, England, GBR
In-Office
Fintech
The Role
We are a team focused on enabling change via third party provider FNZ, who are a leading PaaS (Platform as a service) firm. With FNZ as our platform provider, this means that FNZ technology constitutes a lot of the technology we know and use daily from our client site to our admin site (referred to by FNZ as the platform).

Our job is to facilitate and coordinate technical changes and questions related to delivery capabilities through FNZ. We do this via scheduled drops of new code, known as releases and adhoc technical updates.

  • Alignment of the UKPI roadmap and the FNZ roadmap
  • That the UKPI business can request FNZ change
  • That requested change is prioritised and ratified with our leadership team
  • That prioritised change is documented effectively by VG stakeholders through requirements documents
  • Supporting VG stakeholders requesting FNZ change with our knowledge of platform functionality
  • Ensuring FNZ meet our key requirements through their solution documentation
  • Driving VG stakeholder engagement with FNZ until their requested change is live in production
  • Hosting weekly analysis and API clinics to unblock internal teams where they have quick questions relating to FNZ 
  • Working daily with the FNZ project team to remove blockers, address escalations and track the delivery of the technical changes we are facilitating
  • Ensuring that technical changes (release bound and non-release bound) are delivered safely to production
Focus of your role:
  • Supporting stakeholders with FNZ requests
    • Through platform knowledge
    • Through knowledge of delivery process
  • Supporting the delivery of items within the release cycle 
    • Reviewing requirements documentation
    • Reviewing solution documentation
    • Supporting functional reviews (developer demos)
    • Defect review and support during regression
    • Support during warranty period (post release period)
  • Running the FNZ analysis clinic
    • Ensuring that Vanguard asks are clear
    • Ensuring that FNZ responses are clear and requests are closed down
Qualifications
  • Two years of managing a project preferred. Financial Services or function-specific experience preferred.
  • Undergraduate degree or equivalent combination of training and experience.

    How We Work

    Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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    The Company
    Charlotte, NC
    20,252 Employees
    Year Founded: 1975

    What We Do

    We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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