We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world’s investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.
Position Summary
We are seeking a Program Manager – Jira to support delivery operations and Jira platform enablement within the Data Analytics & Technology Solutions (DATS) department. This role will focus on executing and maintaining Jira configurations, supporting Agile delivery processes, and assisting in the continuous improvement of DATS’s delivery operating model.
The ideal candidate has hands-on experience with Jira administration and Agile project delivery, strong organizational skills, and the ability to partner with cross-functional teams to ensure consistent project execution. This role will work closely with senior leadership, and team leads to support reporting, workflow optimization, and adoption of best practices.
Essential Job Funtions
- Support Jira configuration and maintenance, including workflows, boards, fields, and basic automation rules
- Assist in implementing standardized delivery processes across DATS teams (Agile, Kanban, hybrid models)
- Partner with project managers and team leads to ensure accurate project setup, tracking, and reporting in Jira
- Monitor data quality, ensuring issues, statuses, and workflows are consistently maintained across projects
- Support creation and maintenance of documentation, user guides, and training materials for Jira processes
- Coordinate with stakeholders to facilitate task tracking, dependencies, and handoffs across teams
- Assist in developing and maintaining dashboards and reports (e.g., Jira reporting, Power BI) to support delivery visibility
- Identify opportunities for process improvement and support implementation of enhancements to workflows and automation
- Provide day-to-day support and troubleshooting for Jira users across the organization
Qualifications
- Bachelor’s degree in a relevant field (e.g., Business, Information Systems, Technology, or related discipline)
- 2–4 years of experience in project coordination, PMO support, or Agile delivery environments
- 1–3 years of hands-on experience with Jira, including basic configuration and reporting
- Familiarity with Agile methodologies (Scrum, Kanban) and project management fundamentals
- Strong attention to detail and organizational skills, with the ability to manage multiple workstreams simultaneously
- Effective communication skills, with ability to collaborate across technical and non-technical stakeholders
- Proficiency in Microsoft Excel and/or reporting tools (Power BI exposure preferred)
- Eagerness to learn, adapt, and contribute to process improvement initiatives
Preferred Qualifications (Optional)
- Experience working in a PMO or delivery operations function
- Exposure to Jira administration concepts (permissions, schemes, automation)
- Basic understanding of data analytics or reporting frameworks
Salary Range: $100,000 - $120,000
The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees.
#LI-Hybrid
At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.
As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.
Candidates must be at least 18 years old to apply.
Developing People at StepStone
Skills Required
- Bachelor's degree in Business, Information Systems, Technology, or related field
- 2-4 years experience in project coordination, PMO support, or Agile delivery environments
- 1-3 years hands-on experience with Jira including basic configuration and reporting
- Familiarity with Agile methodologies (Scrum, Kanban) and project management fundamentals
- Proficiency in Microsoft Excel and/or reporting tools
- Power BI exposure
- Strong attention to detail and organizational skills, able to manage multiple workstreams
- Effective communication and collaboration across technical and non-technical stakeholders
- Eagerness to learn, adapt, and contribute to process improvement initiatives
- Experience working in a PMO or delivery operations function
- Exposure to Jira administration concepts (permissions, schemes, automation)
- Basic understanding of data analytics or reporting frameworks
StepStone Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about StepStone Group and has not been reviewed or approved by StepStone Group.
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Healthcare Strength — Health coverage is described as generous with multiple plan options, and in some cases employee‑only premiums are fully paid. Feedback suggests wellness resources and plan choice enhance the overall value of the package.
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Retirement Support — Retirement offerings include a 401(k) program that is viewed favorably. Feedback suggests long‑term incentive elements complement core retirement benefits.
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Parental & Family Support — Parental support includes leave coaching, paid parental leave, and resources for new parents alongside related travel and logistical supports. Feedback suggests these policies are a meaningful part of the benefits package.
StepStone Group Insights
What We Do
StepStone Group (Nasdaq: STEP) is a global private markets investment firm focused on providing customized investment solutions and advisory and data services to our clients. StepStone’s clients include some of the world’s largest public and private defined benefit and defined contribution pension funds, sovereign wealth funds and insurance companies, as well as prominent endowments, foundations, family offices and private wealth clients, which include high-net-worth and mass affluent individuals.StepStone partners with its clients to develop and build private markets portfolios designed to meet their specific objectives across the private equity, infrastructure, private debt and real estate asset classes.
