Associate Software Engineer
The Associate Software Engineer develops software solutions and technology platform configurations that support the Bank's products, services, and operations. Working under close supervision, this job delivers well-defined engineering work and builds the foundations of professional engineering practice. This job is considered an early-career professional within the Software Engineering job family and works across application, integration, and platform technologies as a generalist.
Key Responsibilities and Duties
- Develops software solutions, platform configurations, and integrations of limited scope and complexity under the guidance of more experienced engineers.
- Writes, tests, and maintains quality code and configuration in accordance with the Bank's engineering standards.
- Participates in team ceremonies, technical discussions, and code reviews to build engineering knowledge.
- Assists in the diagnosis and resolution of production issues with guidance from senior team members.
- Documents work clearly and keeps technical documentation current.
- Learns the Bank's technology estate, delivery practices, and business domains.
- Applies security, compliance, and risk management practices throughout the delivery life cycle.
Educational Requirements
- University (Degree) Preferred
Minimum Qualifications
- Prior technical background via education and/or work history
- Basic understanding of:
- Operating Systems (Windows/Linux)
- Networking fundamentals
- Cloud computing concepts
- Databases and application architecture
- Scripting or programming concepts
Preferred Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Software Engineering, Information Systems or related technology discipline
- Knowledge in the following technical domains: Azure Cloud Services, Microsoft Azure Fundamentals (AZ-900), Ivanti Neurons or ITSM platforms, ServiceNow, Jira, Splunk, Dynatrace, Grafana, PRTG, or similar tools, PowerShell, Python, JavaScript, or other scripting languages, DevOps and CI/CD concepts, Monitoring and Observability concepts
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
5IC
Additional Information:
EverBank is seeking highly motivated Associate SRE & Production Support Analysts to join our growing Technology Operations organization. This is an excellent opportunity for recent college graduates to begin their careers in Cloud Operations, Site Reliability Engineering (SRE), Production Support, Incident Management, and Automation.
The selected candidates will work alongside senior engineers and technology leaders to monitor critical banking applications, support production systems, manage incidents, improve platform reliability, and help drive automation initiatives using Ivanti Neurons, Azure Cloud, and modern DevOps practices.
This role offers hands-on exposure to enterprise-grade cloud environments, IT Service Management (ITSM), observability platforms, automation technologies, and mission-critical systems supporting customer-facing banking services.
- Monitor enterprise applications and infrastructure to ensure platform stability and availability.
- Participate in production support activities, including incident triage, troubleshooting, escalation, and resolution.
- Help improve application reliability, performance, and operational resilience.
- Support monitoring and observability initiatives across enterprise applications.
- Utilize Ivanti Neurons to manage incidents, service requests, alerts, and operational workflows.
- Assist in maintaining incident queues and ensuring SLA compliance.
- Support Azure cloud-based applications and services.
- Assist with cloud monitoring, alerting, and operational support activities.
- Support Infrastructure-as-Code (IaC) and cloud automation initiatives.
- Identify repetitive operational tasks suitable for automation.
- Assist in developing automated workflows using PowerShell, Python, APIs, and low-code automation platforms.
Posting end date - 7/10/26
Skills Required
- Prior technical background via education and/or work history
- Basic understanding of Operating Systems (Windows/Linux)
- Basic understanding of networking fundamentals
- Basic understanding of cloud computing concepts
- Basic understanding of databases and application architecture
- Basic understanding of scripting or programming concepts
- University degree
- Bachelor's degree in Computer Science, IT, Computer Engineering, Software Engineering, Information Systems or related
- Knowledge of Azure Cloud Services and Azure fundamentals (AZ-900)
- Experience with Ivanti Neurons or other ITSM platforms and incident management
- Familiarity with ServiceNow, Jira, Splunk, Dynatrace, Grafana, or PRTG
- Scripting experience with PowerShell, Python, or JavaScript
- Familiarity with DevOps, CI/CD concepts, monitoring and observability
- Familiarity with Infrastructure-as-Code (IaC) and cloud automation
- Ability to support production systems, incident triage, and monitoring
EverBank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EverBank and has not been reviewed or approved by EverBank.
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Fair & Transparent Compensation — Pay is often positioned as fair-to-good, including being competitive for certain roles and local markets. Satisfaction appears stronger in specific teams where compensation aligns with expectations.
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Wellbeing & Lifestyle Benefits — Well-being extras are emphasized, including a Lifestyle Spending Account for eligible wellness expenses alongside wellness resources and an EAP. These features can increase perceived total rewards value beyond base pay.
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Retirement Support — Retirement support is framed around a 401(k) match up to 4% with additional insurance protections. The structure is described as competitive for a mid-size bank, even if not best-in-class.
EverBank Insights
What We Do
EverBank is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital account access for clients 24/7, in addition to phone banking services and a network of financial centers across Florida. EverBank’s commitment is to deliver our clients high-performing, high-yield solutions backed by exceptional service, giving them the advantage they expect, to make the most of their money.
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