Associate/ Senior Associate -Global HR Solutions

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. 

HRS Payroll Associate – Global HR Solutions 

Are you interested in serving in a HR capability centre delivering seamless experience?  Do you enjoy working in a specialised team, allowing team members to focus on specific areas of expertise, encouraging the exchange of ideas, best practices, and continuous learning?  

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help people to live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.  

The Global HR Solutions team is an organisation built to deliver end to end dedicated services and partnerships with HRS countries, COE’s and employees across the globe.  As part of this team, you will create moments that matter.

Responsibilities:  

As the HRS Payroll Associate, you will work with the HR organization, employees, and managers across a wide variety of HR processes and transactions. Your key responsibilities will include:

• Understand end-to-end payroll across execution and governance, including payroll transaction processing, time and attendance administration, employee inquiry management, payroll accounting reconciliations, payroll policy and compliance and payroll vendor relationships. 

• Ensure accurate and compliant pay delivery across all geographies

• Process corrections and deep dive payroll impacting HR transactions, ensuring a high level of data accuracy

• Coach and support colleagues within and outside of the payroll team, on a range of HR policies and practices

• Quality coaching and education support around payroll impacting transactions

• Identify areas for improvement and collaborate with the team to increase efficiency while improving customer experience

• Ongoing review and monitoring of audits, participating in continual improvements and automation

• Provide feedback and input into audit strategy

• Participate in integration testing and transition of new scope, coordinating with key stakeholders globally. 

• Understand scope of services and Service Level Agreements for customers and drive improvement in performance deliverables

• Act as an extension of affiliate local payroll teams

• Provide ongoing feedback and share learnings to maintain strong content and enable other HR Solutions team members to update processes and build on new specialist topics or required learnings

• Apply a compliance and audit mindset in all areas you support.

• Comply with global guidelines and standards. 

Basic Qualifications

• 3+ years’ experience desirable supporting in fast paced customer service, administration, or operations environment.

• Bachelor’s Degree or equivalent work experience

Additional Skills/Preferences 

• IPASS Payroll Technician/Payroll/Diploma qualified or Financial/Payroll certification

• Prior experience working in HR particularly with payroll, absence and time tracking

• Prior Workday experience

• Bilingual/Multilingual with English

• Proven ability to work with confidential information

• Strong resilience to ambiguous environments

• Strong oral and written communication skills

• Strong data management and attention to detail

• Strong stakeholder management

Additional Information

• Flexibility in hours worked expected, including public holidays
• US hours support required – weekly and as requid

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees may also be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a pension plan; vacation benefits; eligibility for healthcare benefits; flexible benefits (if applicable) life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.