- Partners with the Product Manager to identify new product opportunities that reflect the needs of our stakeholders through ongoing discovery
- Supports the collection of user research and business processes mapping to inform the strategic product roadmap and provide insight on potential product features that provide value to stakeholders
- Owns end to end delivery of entire features and contributes to key initiatives
- Considers and plans for upstream and downstream implications of new product features on the overall platform experience
- Writes the requirements, epics, and user stories to support product development
- Acts as a scrum master to coordinate sprint activities for the delivery team
- Coordinates and participate in peer and business testing to ensure new solutions meet the requirements and are ready for production rollout
- Supports and trains end-users to drive adoption and maximize the platform’s capabilities
- Partners with cross-functional teams to assist with broader Salesforce initiatives and improvements
- Participates in release and change management activities, compliance with the firm’s risk, controls, and regulatory standards
- Analyzes, tracks, and evaluates product metrics across the product development life cycle
- Configures complex reports and dashboards to enhance service operations
- Experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Exposure to operational management and change readiness work streams
- Developing knowledge of data analytics and data literacy
- Previous experience with the Salesforce platform, ideally as an Administrator or Consultant including but not limited to reporting & dashboards, standard data model and object relationships, security model, sales & service cloud capabilities
- Salesforce Administrator certification
- Excellent understanding of standard Salesforce object relationships, particularly unique ones such as Person Accounts, Activities, Opportunities etc.
- Excellent understanding of the standard Salesforce sharing model including role hierarchy, sharing rules, permission sets etc.
#ICB #ICBEngineering
Skills Required
- Experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Exposure to operational management and change readiness work streams
- Developing knowledge of data analytics and data literacy
- Previous experience with the Salesforce platform (Administrator or Consultant), including reporting & dashboards, standard data model and object relationships, security model, Sales & Service Cloud capabilities
- Salesforce Administrator certification
- Excellent understanding of standard Salesforce object relationships (e.g., Person Accounts, Activities, Opportunities)
- Excellent understanding of the standard Salesforce sharing model (role hierarchy, sharing rules, permission sets)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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