Associate Product Manager - Product Operations

Posted 5 Days Ago
Be an Early Applicant
DKI Jakarta, Gambir, DKI Jakarta
Junior
Software • Travel • Financial Services
The Role
In this role, the Associate Product Manager will ensure the stability and seamless operation of Traveloka's flight services, manage stakeholder expectations, coordinate problem analysis, and optimize product operations while navigating high-pressure situations.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

Traveloka, the leading online travel and lifestyle platform, is seeking a dynamic and highly motivated Associate Product Manager to join the team. If you have a passion for problem-solving and love working in a fast-paced environment, then this role is tailor-made for you!

As an Associate Product Manager at Traveloka, you will play a crucial role in ensuring the stability and seamless operation of our platform, allowing us to continue serving millions of satisfied customers in Southeast Asia, 24x7. Your mission will involve:

1. Take ownership and develop a deep understanding of our Flight product's behavior, technical journey, and the intricacies of airline and partner systems and processes. Your expertise will be the driving force behind ensuring the seamless operation of our flight services.

2. Work alongside a diverse team of individuals from multiple nationalities and backgrounds to maintain system stability, meet operational metrics, and proactively mitigate disruptions. Embrace the rich tapestry of perspectives to drive innovation and excellence.

3. Take the lead in managing coordination, development prioritization, and expectations of both internal and external stakeholders. Your ability to navigate complex relationships and foster collaboration will be instrumental in driving project success.

4. Leverage your understanding of business, user, and technical contexts to manage projects effectively and make informed decisions that optimize product operations. Your strategic insights will guide Traveloka's flight offerings to new heights of success.

5. Take charge of coordinating problem analysis and implement swift, effective solutions to ensure uninterrupted service delivery. Your agility and resilience will be essential in navigating challenges and maintaining the reliability of our flight services.

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Requirements

  • A strong individual with high discipline and reliability
  • Highly resilient and mentally tough
  • Willingness to run the extra mile and work with unpredictable schedules (i.e., standby on an instant communication channel in case an issue arises)
  • Ability to work calmly and effectively in a high pressure situation
  • Excellent communication skills
  • Good analytical skills
  • Bachelor's degree in IT field ( computer science / finance / accounting) or at least 1 year of technical experience in product development / operations

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Company
3,089 Employees
On-site Workplace
Year Founded: 2012

What We Do

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

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