Product Manager

Palo Alto, CA; Travel required

Transform healthcare with us.

At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring working alongside leading health systems to drive real change.

This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board.

Join us in shaping the future of healthcare.

Job Summary

The Product Manager will work directly with healthcare clients to discover, design, build, and deploy custom AI assistant solutions. This client-facing role requires traveling to health system sites to conduct discovery sessions, map workflows, and rapidly prototype AI-powered products using internal development platforms. The ideal candidate combines management consulting or product management experience with deep technical understanding of LLMs and a creative problem-solving mindset. This role reports to Product Leadership and is responsible for owning the full product lifecycle—from initial stakeholder conversations through deployment and evaluation.

Key Responsibilities:

Client Discovery & Product Development

• Travel to client sites for extended engagements to conduct stakeholder interviews and uncover high-value use cases for AI assistants
• Lead discovery sessions with health system employees across departments and levels, from frontline staff to executives
• Map existing workflows and identify opportunities where AI assistants can drive measurable impact
• Rapidly prototype solutions using internal AI development platforms (Assistant Builder, Abstractive, and similar tools) during on-site engagements
• Build and configure AI assistants with appropriate knowledge bases, prompts, and workflows tailored to specific client needs

Product Specification & Delivery:

• Create detailed product specifications documenting use cases, user requirements, data sources, and success metrics
• Evaluate AI assistant outputs for accuracy, relevance, and alignment with client needs
• Troubleshoot and iterate on products throughout the development process
• Lead user testing sessions and incorporate feedback into product refinements
• Coordinate rollout plans including user training, communications, and ongoing support

Strategic Support:

• Partner with Product Leadership to identify new use case opportunities that can scale across client sites
• Contribute to presentations for client check-ins and executive meetings
• Conduct data analysis to support business cases and measure product impact
• Document best practices and contribute to internal knowledge sharing

Required Qualifications:

• Bachelor's degree in Computer Science, Data Science, Engineering, Business Analytics, or related technical field – a Master's degree in a similar field is preferred
• 2-4 years of management consulting experience at a top consulting company (McKinsey, BCG, Bain) or product management experience at a top technology company.
• Healthcare industry experience required (health systems, healthcare technology, or consulting with healthcare clients)
• Demonstrated proficiency with generative AI technologies and LLM-based applications
• Experience with prompt engineering and AI application development
• Track record of direct client engagement and relationship building
• Comfort with ambiguity and ability to move quickly in a fast-paced startup environment
• Able to work onsite in Palo Alto 3 days/week

Desired Qualifications:

• Hands-on experience building custom AI applications or chatbots
• Familiarity with healthcare workflows, clinical terminology, and health system IT environments
• Experience with data analysis and visualization tools
• Background in user research or design thinking methodologies

Skills & Attributes:

• Technical Depth: Strong understanding of LLMs, prompt engineering, and how to creatively apply AI tools to solve business problems
• Client Presence: Professional polish and confidence to independently represent the company at client sites and build trusted relationships with healthcare stakeholders
• Communication: Ability to translate technical concepts for non-technical audiences and facilitate productive stakeholder conversations
• Problem Solving: Creative, analytical thinker who can quickly synthesize client needs into actionable product requirements
• Adaptability: Comfortable working in diverse healthcare environments and iterating rapidly based on feedback
• Travel Readiness: Willingness to travel frequently to client sites for extended periods
• Initiative: Self-directed individual who can operate independently while keeping Product Leadership aligned

Travel Requirements

• This role requires significant travel to healthcare client sites, often for extended engagements. Candidates should be prepared for 20% travel, depending on the active project.

 What We Offer:

• Competitive startup salary and equity packages.
• Health, dental, and vision insurance.
• Flexible working hours and hybrid work options.
• An opportunity to be at the forefront of AI in healthcare, making substantial impacts on patient care and outcomes.
• A vibrant and inclusive work environment that fosters creativity and innovation. 

Pay & Benefits: 

The pay range for this role is between $165,000 and $200,000 and will depend on your skills, qualifications, and experience. This role is also eligible for equity and benefits.

Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.