About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.
How this role impacts Live Oak and its People
As a part of the post-closing department, you will help the bank meet and exceed audit expectations for loan documentation and accuracy. The role is essential to maintaining the bank’s safety and soundness objectives. The document intake, loan review process, and collaboration with internal teams to protect the bank against losses, which in turn impacts profitability.
What You will Do at Live Oak
Analyze: Must be capable of identifying loan documentation and analyzing if it is missing and/or may have errors that need to be corrected.
Risk Assessment: Conduct thorough reviews of basic commercial loan files post-closing to identify any potential risks or discrepancies in missing loan documentation and/or collateral records.
Documentation Review: Review the loan to ensure accuracy, including understanding the specifics of several types of unique loan products and/or collateral types.
Risk Mitigation: Can mitigate risks and recommend appropriate actions to management.
Collaboration & Issue Resolution: work closely with various departments and stakeholders, including closing, underwriting, credit, legal counsel, and compliance, working towards making the loan file as accurate as possible.
Communicate: work with legal counsel and internal partners on the closed loan documentation.
Compliance Assessment: be knowledgeable and able to identify issues in relations to bank compliance guidelines such as the Bank Secrecy Act, CIP, Regulation B, and Anti-Money Laundering requirements, as well as internal policies and procedures.
Bank Audit Support: multiple agencies audit the bank throughout the year. Post-closing specialists are responsible for assisting in preparing the loan files for audit review.
How You will Do It
Function as a team and realize all members of the team are vital to its success.
Collaborate across teams and departments in the organization, working towards always producing highly accurate files while being seen as a resource and partner.
Follow regulatory requirements.
Be highly coachable and open to feedback.
Learn and gain a basic understanding of bank systems.
Gain a thorough knowledge and understanding to stay current with products and services offered by the bank.
Perform other duties as required, be willing to cross-train.
Must be detail oriented and able to use sound judgement in making decisions.
Manage shifting priorities and timelines.
Required and Preferred Experience
Associate or bachelor’s degree required. Equivalent work experience in commercial loan post-closing or a similar role would be considered.
Customer service and/or a job that required teamwork required.
Excellent oral and written communication skills required.
Experience with SBA and/or conventional lending preferred.
Experience with paralegal real estate work, loan closing, or credit operations preferred.
Our Values
Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
Respect: Treat everyone with courtesy, politeness, and kindness.
Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more
For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [email protected].
EEO is the Law
The base pay range for this position is $19.77 - $32.12 per hour. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
Skills Required
- Associate or Bachelor's degree or equivalent work experience in commercial loan post-closing
- Customer service and teamwork experience
- Excellent oral and written communication skills
- Knowledge of Bank Secrecy Act, CIP, Regulation B, and Anti-Money Laundering requirements
- Experience with SBA and/or conventional lending
- Experience with paralegal real estate work, loan closing, or credit operations
- Detail oriented and able to use sound judgment
- Ability to learn bank systems, stay current with products, and cross-train
Live Oak Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Live Oak Bank and has not been reviewed or approved by Live Oak Bank.
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Healthcare Strength — Healthcare coverage is strong, with fully paid medical for employees and dependents plus on‑site clinic access, physical therapy, and wellness resources at headquarters. Dental, vision, life, and disability coverage are included.
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Leave & Time Off Breadth — Paid time off is generous, with roughly four weeks plus bank holidays and floating days, alongside multiple paid parental options and paid short‑ and long‑term disability.
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Retirement Support — Retirement offerings include a 401(k) match and an employee stock purchase plan, complemented by bonus and stock programs in some roles.
Live Oak Bank Insights
What We Do
Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are the #1 SBA 7(a) lender by dollar volume* in the country and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured checking, high-yield savings and CD accounts to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.
