Associate NetSuite Administrator

About FlexGen

Based in Durham, N.C., FlexGen is an innovative software and services provider in the global energy storage sector. At the forefront of the energy transition, FlexGen leverages decades of engineering and software expertise to help shape the future of sustainable power both in the United States and globally. FlexGen's HybridOS™ software seamlessly integrates with any hardware vendor and with both traditional and renewable power sources. Our advanced analytics and AI-driven insights enable energy storage owners to effectively deploy diverse power market strategies and integrate various generation forms, enhancing grid stability and increasing economic returns. With 1.5M hours of runtime and 8 GWh of energy storage systems managed with HybridOS™, FlexGen provides field-tested software and services solutions that are trusted by the most technically and commercially demanding developers, utilities, government agencies, and industrial companies in the world.

Position Description:

The Associate NetSuite Administrator will provide day-to-day support for FlexGen’s NetSuite environment with an initial focus on our Inventory and Warehouse Management System (WMS) rollout. This role is responsible for user support, UAT coordination, system documentation, and handling lower-complexity administrative tasks. The Associate Admin will partner closely with the Senior NetSuite Administrator and Director of Financial Systems to ensure smooth operations, accurate data, and effective adoption of NetSuite functionality across the organization.

Major Job Responsibilities:

• Serve as the first point of contact for user tickets and provide resolution for low-complexity issues (permissions, saved searches, reports, workflows)
• Support NetSuite Inventory and WMS rollout: assist with setup, testing, training, and monitoring of daily inventory transactions
• Coordinate and manage User Acceptance Testing (UAT) for system enhancements and projects, including test script development, tracking results, and documenting defects
• Develop and maintain clear system documentation, process guides, and change logs for both end users and internal stakeholders
• Assist with data maintenance activities, including imports, item records, classifications, and clean-up tasks
• Collaborate with business teams to understand requirements and escalate complex issues to the Senior Administrator or Director of Financial Systems
• Proactively learn NetSuite functionality and grow into handling more complex administrative tasks over time
  

Position Requirements:

• Bachelor’s degree in business, Information Systems, or related field preferred, or equivalent experience
• 1–3 years of NetSuite experience (internship, junior admin, analyst, or power user background is acceptable)
• Basic understanding of ERP processes (finance, inventory, projects) preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency with Excel; exposure to JIRA or other ticketing systems a plus
  

FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. 

To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.