Your opportunity as the Associate Manager, Procurement Operations
This individual will be responsible for ensuring reliable day-to-day operations and driving improvements to direct material Procurement processes, systems, data, and reporting. Responsibilities include issue escalations, leading departmental iniatives, and representing Procurement as a subject matter expert. This role is highly cross functional, and will partner closely with IS, Plant Operations, Supply Planning, Contract Manufacturing, Warehousing, Transportation, and Accounts Payable.
Location: Orrville, OH Corporate Offices
Work Arrangements: Hybrid – onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business needs requires.
In this role you will:
- Act as point of escalation for direct material Procurement system, process, data, and operational issues
- Evaluate the business impact and criticality of issues, coordinate resolution, and recommend next steps
- Act as a liaison between our IS team and business users when technical resources are required
- Lead department and cross-functional projects and initiatives from planning through implementation into ongoing support
- Work with stakeholders to translate business needs into clearly defined requirements for technical team
- Assist in basic configurations, monitoring, and validating of integrations and automated workflows
- Acts as point of contact and subject matter expert to provide knowledgeable recommendations and advice to cross-functional partners
- Help to identify improvement opportunities that exist in our current core processes/systems. Work to develop practical solution options and implement the identified improvements
- Coordinate and run business testing for system upgrades and enhancements
- Develop and deliver training, documentation, communications and readiness for process and system changes
- Support the development and enhancements of reporting and analytics using various platforms such as Excel, Spotfire, and Tableau
- Act as point of contact to facilitate the setup and onboarding of new copackers
- Build team capability through coaching, knowledge sharing, and mentoring of Analysts, Senior Analysts
What we are looking for:
Minimum Requirements:
- Bachelor’s degree
- Minimum of 5 years of purchase-to-pay, supply chain, or relevant shared services experience
- Ability to learn and thoroughly understand complex business processes, systems, and data
- Project experience leading or contributing to end-to-end projects, including planning, execution, delivery, and hyper-care
- Ability to critically/analytically think and problem solve with urgency and accuracy
- Experience in Spotfire/Tableau or other data visualization tools
Additional skills and experience that we think would make someone successful in this role:
- Strong organizational and attention-to-detail skills
- Experience working with various supply chain processes
- Strong communication and interpersonal skills with customer focus
- Ability to handle multiple tasks across various functions and prioritize
- Proficiency in ERP/purchasing systems (Oracle, SAP, etc.)
- Self-motivated; Self-directed work style demonstrating ability to implement
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
Skills Required
- Bachelor's degree
- At least 5 years of purchase-to-pay, supply chain, or relevant shared services experience
- Ability to learn and thoroughly understand complex business processes, systems, and data
- Experience leading or contributing to end-to-end projects, including planning, execution, delivery, and hyper-care
- Critical and analytical thinking with urgent and accurate problem-solving ability
- Experience with Spotfire, Tableau, or other data visualization tools
- Strong organizational and attention-to-detail skills
- Experience with various supply chain processes
- Strong communication, interpersonal, and customer-focused skills
- Ability to manage multiple tasks across functions and prioritize effectively
- Proficiency in ERP or purchasing systems such as Oracle or SAP
- Self-motivated and self-directed work style with implementation ability
The J.M. Smucker Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The J.M. Smucker Co. and has not been reviewed or approved by The J.M. Smucker Co..
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Retirement Support — Retirement programs are described as strong, with a company 401(k) match, immediate vesting in some materials, and access to an Employee Stock Purchase Plan. These elements contribute to a favorable view of total compensation value.
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Parental & Family Support — Paid parental leave for all parents and on-site childcare at key locations signal a family-forward approach. Additional supports such as adoption assistance and pet-related leave reinforce this emphasis.
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Leave & Time Off Breadth — Paid time off, seasonal compressed schedules, and flexibility options are highlighted across materials. The ability to start with substantial PTO and buy additional time enhances perceived time-off breadth.
The J.M. Smucker Co. Insights
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.






