What You’ll Be Serving Up
To oversee all on-premise channel operations, performance, and technologies, ensuring the effective management and scaling of in-restaurant technologies, including but not limited to POS, kiosks, digital menu boards, and other front-of-house (FOH) and back-of-house (BOH) technologies and applications.
Here’s How You’ll Spice Things Up
- On-Premise Channel Management: Lead the strategy and execution of all on-premise channel operations to ensure high performance and superior customer experiences.
- Technology Management: Oversee the deployment and performance of all FOH and BOH technologies, including KDS, POS, and other solutions like.
- Digital Menu Boards: Manage the performance and optimization of digital menu boards to enhance in-restaurant customer engagement.
- Kiosk and Self-Service Technology: Ensure the effective implementation, management, and performance of kiosk and self-service technologies.
- Tech Scaling: Develop and execute strategies to scale on-premise technology solutions across restaurants, including applications like Digital Routines, Labor/Inventory Management, and Production & Forecasting Management platforms.
- Performance Monitoring: Continuously analyze performance data to identify opportunities for improvement and optimize operations.
- Collaboration: Work closely with cross-functional teams to align on-premise operations with overall business objectives.
- Digital Platform Commercialization and Integration: Manage the commercialization and operational integration of digital platforms, ensuring they are effectively embedded into restaurant operations to enhance efficiency, drive growth
- Improve the customer experience.
Education
What You Bring to the Table:
- Bachelor’s degree in business, Engineering, Technology, or a related field preferred.
Experience
- Minimum of 5 years of experience in restaurant operations, technology management, or a related field.
- Proven experience managing and scaling on-premise technologies in a retail or restaurant environment.
Skills
- Strong project management and analytical skills.
- Excellent stakeholder management, communication and collaboration skills.
- Experience with FOH and BOH technologies, digital menu boards, and kiosks.
- Ability to manage multiple projects and drive technology performance improvements.
Salary Range: $99,200 to $105,030 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.
About UsYum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company’s restaurant brands – KFC, Pizza Hut and Taco Bell – are global leaders of the chicken, pizza and Mexican-style food categories.
More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.
Skills Required
- Bachelor's degree in business, Engineering, Technology, or a related field
- Minimum of 5 years of experience in restaurant operations, technology management, or a related field
- Proven experience managing and scaling on-premise technologies in a retail or restaurant environment
- Strong project management and analytical skills
- Excellent stakeholder management, communication and collaboration skills
- Experience with FOH and BOH technologies, digital menu boards, and kiosks
- Ability to manage multiple projects and drive technology performance improvements
Yum! Brands Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Yum! Brands and has not been reviewed or approved by Yum! Brands.
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Leave & Time Off Breadth — Corporate roles include four weeks of vacation, year‑round half‑day Fridays, company holidays, dedicated “Live Well” days, and paid volunteer days. These policies contribute meaningfully to overall compensation value for corporate employees.
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Wellbeing & Lifestyle Benefits — Offerings include free access to mental‑health counselors, onsite/virtual wellness tools, onsite gyms in select offices, and wellbeing discounts. Smoking‑cessation and weight‑management programs further bolster lifestyle support.
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Parental & Family Support — Benefits span family‑planning coverage such as adoption, fertility, and baby‑bonding leave. Corporate materials also note enhanced parental leave for U.S. corporate employees.
Yum! Brands Insights
What We Do
Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the Company’s concepts – KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. What makes Yum! a great place to work? It's our people. As the world's largest restaurant company, we invest in people capability so that our global workforce can make the most of their careers. With ongoing opportunities for personal and professional success, we've built a culture that rewards and recognizes great effort while providing the flexibility that is so important to all of us.
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