Associate Laboratory Services Specialist

NAMSA pioneered the industry and was the first independent company in the world to focus solely on medical device materials for safety. NAMSA started testing medical devices before the U.S. Food and Drug Administration started regulating such products in 1976.

We are shaping the industry. NAMSA has been a key contributor to the development of the test methods that govern our industry. We have become the industry’s premier provider. We provide support for clients during every step of the product development lifecycle and beyond.

Come and work for an organization with the:

Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and the

Mission to deliver best-in-class global MedTech development solutions through our people, expertise and technology by adhering to our core

Values:

• Act with integrity in everything we do.
• Provide best-in-class customer experiences.
• Develop superior talent and deliver expertise.
• Respond with agility and provide timely results.
• Embrace collaboration, diverse perspectives and ideas.

Job Description:

•    Receives, releases and labels study articles for testing and communicates with applicable departments on the disposal or return of study articles. Responsible for maintaining an efficient workflow process relative to sample prioritization. 
•    Maintains organization of the GLP and non-GLP article rooms. Organizes and performs weekly department inspections to ensure GLP labeling requirements are met. 
•    Performs administrative tasks by entering all necessary information into NAMSA’s online portal and enterprise software systems. 
•    Work in partnership with the Lab Specialist team to prioritize work and coordinate coverage of shared tasks. 
•    Maintains an efficient and clean work area by organizing and re-stocking laboratory areas as needed.
•    Performs routine technical review of incoming work to determine test appropriateness and sample requirement .
•    Communicates effectively across NAMSA sites and with Lab Services, Study Directors, and Management related to study submission, quote reconciliation, and client expectations. 
•    Assists with the initiation of standard biocompatibility studies including communicating study starts, protocol binder development, label creation, and printing study specific forms.
•    Receives and responds to non-technical customer inquiries. 
•    Investigates and resolves discrepancies with test samples. 
•    Processes request from the laboratory and assist with non-technical tasks as needed. 
•    Assists with editing or creating worksheets, SOPs, and reference documents.
•    Other duties as assigned.

Qualifications & Technical Competencies:

•    Bachelor’s degree in biology or a related scientific field is preferred.
•    Strong PC and Microsoft Office skills required.
•    Excellent written and verbal communication skills; good telephone etiquette; aptitude to learn and accurately perform clerical tasks. 
•    Proficiency in basic and advanced math skills is required.

Working Conditions:

•    While performing the duties of this job, the employee is regularly exposed to sharps, human and animal blood, and hazardous or caustic chemicals, and occasionally may be exposed to chemical gasses.  The noise level in the work environment is usually moderate.  Safety glasses and hearing protection are required in designated areas and when performing specific tasks.
•    While performing the duties of this job, the employee is regularly required to stand, walk, use hands, talk and hear.  The employee is frequently required to reach with hands and arms.  The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds with assistance.  The employee may be required to view computer monitors and stand for extended periods of time. 
•    Specific vision abilities required by this job include close vision, the ability to adjust focus, exceptional spatial acuity and visual-kinesthetic coordination. 

Pay Range Minimum:

$14.81

Pay Range Target:

$20.00

Pay Frequency:

Hourly

Please Note: Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills.

NAMSA is an equal employment opportunity company. NAMSA participates in pre-employment background and drug screen processes aligned to local, state and federal laws.