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Have a seat at our table. When you join Smithfield, you become part of something special – a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact. Apply Now!
THE VALUE YOU’LL BRING:
The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.
As an Associate IT Endpoint Analyst, you will support and maintain the organization's endpoint infrastructure, including desktops, laptops, mobile devices and peripheral equipment. Working under the guidance of senior analysts and IT leadership, the Associate Endpoint Analyst assists in the deployment of software and hardware, responds to service requests and incidents, and contributes to endpoint lifecycle management. The role requires strong customer service skills, attention to detail, and a foundational understanding of endpoint technologies and IT service management practices.
WHAT YOU’LL DO:
The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
Business & IT Alignment: Connect technical understanding with broader organizational objectives, such as operational efficiency, cybersecurity posture and user productivity.
Solution Implementation & Support: Deploy and maintain endpoint hardware and software, adhering to lifecycle management best practices to achieve minimal business disruption.
Issue Resolution & Root Cause Analysis: Respond to and resolve service desk tickets related to endpoint issues in a timely manner. Diagnose and resolve technical issues, perform root cause analysis, and help prevent recurring problems.
Asset Lifecycle Management: Assist in the deployment, configuration, and maintenance of desktops, laptops, mobile devices, and accessories, while ensuring all asset additions, updates, and retirements are accurately tracked in the CMDB to support lifecycle visibility and compliance..
Testing & Change Management: Participate in testing, implementing changes and participating in endpoint-related projects and initiatives as assigned.
Knowledge Development & Training: Stay current on emerging technologies, contribute to documentation of knowledge base articles, procedures, configurations and troubleshooting steps.
WHAT WE’RE SEEKING:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Education & Eligibility: Bachelors degree from an accredited four-year college or university, or equivalent combination of education and experience. Company will consider a currently enrolled college student with an anticipated graduation by end of current school year as qualified.
Endpoint Device Support: Experience deploying and supporting Windows, Apple, and Android devices including desktops, laptops, VDI, and tablets.
System & Software Tools: Familiarity with Microsoft Office 365, Adobe, Java, and system admin tools.
Remote Support Experience: Hands-on use of remote administration and screen sharing solutions for troubleshooting and user support.
Technical Troubleshooting: Strong problem-solving skills for hardware, software, and patching issues.
Communication & Task Management: Clear communicator with the ability to manage multiple priorities in a fast-paced, team-oriented environment.
OTHER SKILLS THAT MAKE YOU STAND OUT:
Travel Flexibility: Willingness to travel as needed
Process Improvement Focus: Passionate about automation and increasing efficiency
Critical Thinking: Strong decision-making and analytical skills under pressure
Team & Adaptability: Demonstrates a team-first mindset and adaptability to changing needs
EEO Information
Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.
If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.
Skills Required
- Bachelor’s degree from an accredited four-year college or university, or an equivalent combination of education and experience
- Currently enrolled college student graduating by the end of the current school year may qualify
- Experience deploying and supporting Windows, Apple, and Android devices, including desktops, laptops, VDI, and tablets
- Familiarity with Microsoft Office 365, Adobe, Java, and system administration tools
- Hands-on experience using remote administration and screen-sharing solutions
- Strong hardware, software, and patching troubleshooting skills
- Clear communication and ability to manage multiple priorities in a fast-paced, team-oriented environment
- Willingness to travel as needed
- Interest in automation and process efficiency
- Strong decision-making, analytical, teamwork, and adaptability skills
Smithfield Foods Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smithfield Foods and has not been reviewed or approved by Smithfield Foods.
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Retirement Support — Retirement support stands out as a strong component of the package, with a 401(k) match repeatedly characterized as competitive. This element is portrayed as a meaningful contributor to overall total rewards beyond base pay.
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Healthcare Strength — Healthcare offerings are described as comprehensive, including medical, dental, vision, prescription, disability, and life coverage. Insurance quality is often positioned as a notable strength relative to other parts of the employment experience.
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Fair & Transparent Compensation — Compensation is frequently framed as competitive for the industry, particularly for skilled trades and certain salaried roles. Overtime availability is depicted as a major lever that can materially increase take-home pay in many settings.
Smithfield Foods Insights
What We Do
Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is an American food company with agricultural roots and a global reach. With more than 60,000 jobs globally, we are dedicated to producing "Good food. Responsibly®" and serve as one of the world's leading vertically integrated protein companies. We have pioneered sustainability standards for more than two decades, including our industry-leading commitments to become carbon negative in U.S. company-owned operations and reduce GHG emissions 30 percent across our entire U.S. value chain by 2030. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our communities. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others.
