At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
About the Organization
Lilly IT builds and maintains capabilities using innovative technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinicals. We hire the best technology professionals from a variety of backgrounds so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.
Infrastructure Analyst- Tech@Lilly MQ
Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing to create a new state-of-the-art manufacturing site, in Lebanon, Indianapolis. The brand-new facility will utilize the latest technology for API Manufacturing and will include several platforms including Peptides and Small Molecules Drug Substance Manufacturing. This is an exciting once-in-a-lifetime opportunity to help build and operate a new manufacturing site. The Lilly LP1 Lebanon site will be built using the latest high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.
What You’ll Be Doing:
You will be part of Tech@Lilly MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence and productivity efforts through utilization of technology. Tech@Lilly MQ strives to enable the making of medicine “with safety first and quality always”.
As an Infrastructure Integrator your main function is leading the efforts to successfully implement and support the LP1 site infrastructure including but not limited to business and manufacturing workstations, peripherals, printers, telecom, and others. The role will support multiple business groups such as Manufacturing Operations, Supply Chain, Quality, Engineering, Technical services/Manufacturing Science. The resource will also participate in ad-hoc site infrastructure projects and ensure enterprise and organizational cybersecurity practices are followed. Finally, this role is also expected to implement and manage service management for the tech infrastructure at Lilly, including driving efforts for periodic service reviews, with the intent to drive continuous service improvements.
How You’ll Succeed:
Perform technical requirements gathering and analysis of business and manufacturing IT infrastructure
Coordinate with other Lilly groups and vendors regarding requirements, operating system requirements, additional hardware requirements and costs
Create strategy and plan to provide qualified infrastructure platforms, and be able to execute the defined plan.
Perform Cybersecurity assessments according to enterprise and organizational requirements
Train end user(s) on the operations of new equipment, workstation software, networking, etc
Troubleshooting problems on platforms including; Citrix, RealVNC, VDI, Linux, MacOs, Windows OS, iGel technology and other workstation connected hardware as well as Telecom.
Experience in configuring DNS, NTP, Proxy, etc, for MQ workstations.
Consultant for questions regarding infrastructure, compatibility, backup, and configuration issues
Provide strategy for immediate and future upgrades/patching of hardware and software applications
Providing supporting documentation for validation and testing of upgrades
Drive the validation of new and existing systems by providing technical design information to assure GMP data integrity
What You Should Bring:
GMP knowledge and training
Cybersecurity principles knowledge and training
Strong problem identification and resolution skills
Strong communication skills
Customer focused
Technical growth and application
Experience working in Parenteral manufacturing
Teamwork/Interpersonal skills
Understanding of Manufacturing safety & quality
Strong Service Delivery skills using ITIL framework
Your Basic Qualifications
- Bachelor’s Degree in IT, Engineering, or related technical field.
- 6 years in a technical or operational IT role, with experience supporting end-user workspaces, hardware (e.g., scanners, printers), networking systems, and/or telecom technologies.
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
Additional Preferences
- Experience in Pharmaceutical GMP Manufacturing
- Experience supporting Process Automation systems infrastructure.
Other Information:
- Role is Monday through Friday and based on-site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required.
- Position will be based out of Lebanon, Indiana.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$63,750 - $145,200Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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What We Do
Eli Lilly and Company engages in the discovery, development, manufacture, and sale of products in pharmaceutical products business segment.
For more than a century, we have stayed true to a core set of values – excellence, integrity, and respect for people – that guide us in all we do: discovering medicines that meet real needs, improving the understanding and management of disease, and giving back to communities through philanthropy and volunteerism.
