Associate Implementation Consultant

Software is being rewritten in real time. AI agents are starting to write more code than humans do, at a speed no security team has ever had to match, and that single shift is opening up the biggest opportunity our industry has seen in a decade. We're not bracing for it, we're building the company that owns it.

Snyk is building the next generation security platform where security isn't a set of tools people operate. It's a team of security agents working alongside your engineers, finding, fixing, and governing risk at the speed software is now built. These agents work alongside both the company build and the agents they adopt. Security stops being a queue of work waiting for people, and becomes a coordinated workforce companies direct and trust.

Job Summary

Snyk is hiring an Associate Implementation Consultant to help enterprise customers get started with the Snyk platform after the sale. You will support and deliver onboarding engagements, working with customer development and security teams to configure Snyk across their SDLC, CI/CD pipelines, and cloud infrastructure. This is an early-career role for someone with a technical foundation who wants to build a career in customer-facing application security, with hands-on work from your first weeks and structured coaching from experienced consultants along the way.

About the Team

The Customer Solutions team owns the technical success of Snyk's customers after the deal closes, from first onboarding session through full platform adoption. Implementation Consultants work alongside Technical Success, Support, Sales, and Product to turn a customer's security goals into a deployed, measurable program. As Snyk's install base continues to grow, this team is expanding to keep delivering a world-class onboarding experience at scale.

What You’ll Do

• Deliver onboarding engagements for customers with well-defined requirements, following Snyk's onboarding methodology from kick-off through closure.

• Support senior consultants on larger and more complex implementations, taking ownership of defined workstreams and learning how enterprise rollouts are planned and run.

• Configure and integrate the Snyk platform with customer source control, CI/CD, container, and cloud environments, working from documented procedures and escalating questions early.

• Join customer kick-offs, working sessions, and status reviews, and keep customer contacts informed on progress and next steps.

• Answer customer questions about how Snyk works, and bring in senior consultants, Support, or Product when an issue needs deeper expertise.

• Keep accurate project plans, notes, and handoff documentation so every engagement is easy for others to pick up.

• Use Snyk's onboarding playbooks and templates, and suggest improvements when you find gaps.

• Troubleshoot common integration and configuration issues, and document what you learn for the rest of the team.

• Help customer teams understand developer-first security practices so they keep using Snyk after onboarding ends.

• Build your skills through regular coaching, shadowing, and Snyk's technical training and certification programs.

What you’ll bring

• 1+ years in technical consulting, professional services, technical support, or another customer-facing technical role, or equivalent hands-on experience such as an internship or relevant projects.

• Foundational knowledge of the SDLC and modern DevOps practices, and curiosity about where security fits into both.

• Familiarity with CI/CD and DevOps tooling (for example Jenkins, GitHub Actions, GitLab, Azure DevOps, Kubernetes), with the motivation to go deeper.

• Ability to manage your own tasks and deadlines across more than one customer project, with support from your team.

• The ability to explain technical topics clearly to developers and other technical contacts, in writing and in conversation.

• Genuine interest in application security and belief that a developer-first approach is the right way to solve it.

• A collaborative, customer-first approach and a willingness to ask questions, take feedback, and learn quickly.

• Working fluency with AI-assisted tools (Claude, Gemini, or similar) and comfort with how AI-generated code is changing what customers need to secure.

• Strong written and verbal communication, plus an organized approach to problem solving.

• Nice to have: basic proficiency in a scripting language such as Python, JavaScript, or another modern language.

• Nice to have: prior experience in a support, solutions engineering, or technical account role for AppSec, CI, or DevSecOps products.

• Nice to have: a security certification such as Security+, CSSLP, or CEH.

• Nice to have: a Project Management Professional (PMP) or CAPM certification, or equivalent project management coursework.

• Nice to have: a Computer Science degree or equivalent programming background, and exposure to enterprise-scale web technologies and microservices.

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Snyk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.