Associate I, Business Development (REMOTE)

Headquartered in Ann Arbor, Michigan, Cayman Chemical Company supplies scientists worldwide with the resources necessary for advancing human and animal health. We offer a vast product catalog that is constantly growing to meet the needs of our clients. Additionally, we provide service programs that include comprehensive solutions to drive clients’ projects to completion.

Our mission is to make research possible. That starts by employing a talented and highly qualified group of experts that develop the tools to support research scientists. 

Currently, we are looking to add a Business Development Associate I to the team:

Overview:

The Business Development Associate I (BDA) will build and maintain customer relations by providing product information, contract service information, and product & contract service pricing to customers. The BDA will also promote company products and services, engage in customer outreach, and conduct market research to assist in creating and implementing growth strategies.

Responsibilities and Duties:

• Manage new and existing customers within territory via email/phone inquiry assistance, lead qualification and outreach, sales quotations, and overall customer experience.
• Identify and cultivate opportunities through market research and customer interactions.
• Act as scientific liaison to academic labs, government agencies, and business leaders to maintain and expand relationships.
• Act as a liaison between account partners and internal teams such as Sales & Marketing, Customer Service, Project Management, Supply Chain, and Chemistry/Operations to ensure seamless information flow and execution.
• Attend and support industry conferences, trade shows, and partner events as needed to represent the company and strengthen customer relationships.
• Compile input from customer-facing groups, customer feedback, and market knowledge to provide suggestions on improving existing product lines and developing value-add products and services.
• Assist with planning and implementing growth strategies in the domestic US.
• Provide periodic updates and/or reports on territory activities.

Requirements: 

• Education: Bachelor’s degree in a scientific discipline (biology, chemistry, biochemistry preferred) or related business/technical field.
• Experience: Two years of customer service or sales experience preferred.
• Computer Skills: Proficient in Microsoft Windows, Excel, PowerPoint, CRM platforms, and general business software.
• Excellent written and verbal communication skills; ability to convey information clearly to both technical and non-technical audiences.
• Highly organized, detail-oriented, and capable of prioritizing multiple ongoing projects independently.
• Reliable and team-oriented with strong follow-through and a customer-focused mindset.
• Ability to travel to tradeshows and conferences, limited overnight travel may be required.
• Must possess and maintain a valid driver's license.
• Availability to work a remote schedule during normal business hours.
• Demonstrates Cayman’s Core Values – Integrity, Collaboration, People, Learning and Excellence.

What we Provide: 

• Competitive compensation
• Medical, dental and vision insurance
• Generous paid time-off (4 weeks) for vacations, sick and/or personal reasons
• Over 10 paid holidays per year, including the week of 12/24 through 1/1
• 401(k) plan
• Tuition Reimbursement and Student Debt Payment Program
• Life and disability insurance plans
• Flexible spending accounts for medical and dependent care (FSA)
• Fun employee events all year long
• Flexible work schedules
• Employee assistance program
• Casual dress
• Onsite Gym Facility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.