Associate HR Operation Specialist

Posted 8 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Entry level
Fintech • Payments • Software • Financial Services
The Role
Supports HR operations, employee lifecycle processes, onboarding, employee records, benefits administration, employee queries, HR communications, and process improvement initiatives across APAC. Maintains accurate information in Workday and other HR systems, coordinates with internal teams and vendors, and escalates complex cases. The role suits fresh graduates or early-career HR professionals with strong organization, communication, confidentiality, and attention to detail.
Summary Generated by Built In

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. 

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.   

What to expect


1. Support HR Operations

  • Support day-to-day HR administrative activities and maintain accurate employee records and documentation.
  • Assist with employee lifecycle processes, including onboarding, employee changes and offboarding.
  • Update and maintain employee information in Workday and other HR systems.
  • Support general record keeping and HR documentation.]

2. Support Onboarding and Employee Experience

  • Assist in welcoming new employees and coordinating onboarding activities.
  • Coordinate with relevant teams to support new joiner setup and readiness.
  • Assist with HR Orientation and provide employees with information on working conditions, policies and benefits.
  • Support employee engagement activities and other HR initiatives.

3. Employee Queries and Benefits Administration

  • Respond to employee questions and requests relating to HR processes, policies and benefits.
  • Assist with benefits administration across APAC countries, including enrolment and employee updates.
  • Coordinate with internal teams and external vendors when required.
  • Escalate more complex employee cases to the appropriate HR team member.

 

4. Support HR Projects and Process Improvements

  • Participate in broader HR projects and initiatives.
  • Support HR communications, reports and documentation.
  • Contribute ideas to improve day-to-day HR processes and employee experience.

 

What will make you successful?

  • University degree in Human Resource Management, Business Administration, Psychology, Communications, Marketing, Commerce or equivalent.
  • Fresh graduates or candidates with early-career HR experience are encouraged to apply.
  • Strong attention to detail and ability to work accurately with employee information.
  • Good organizational and time-management skills.
  • Self-driven, willing to learn and comfortable working in a fast-paced environment.
  • Good written and verbal communication skills.
  • Comfortable communicating with employees and stakeholders from different backgrounds and cultures.
  • Able to handle employee information with confidentiality and professionalism.
  • Familiarity with Microsoft Office applications; exposure to Workday or other HR systems would be an added advantage.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

Skills Required

  • University degree in Human Resource Management, Business Administration, Psychology, Communications, Marketing, Commerce, or an equivalent field
  • Strong attention to detail and ability to accurately manage employee information
  • Good organizational and time-management skills
  • Self-driven, willing to learn, and comfortable working in a fast-paced environment
  • Good written and verbal communication skills
  • Ability to communicate with employees and stakeholders from different backgrounds and cultures
  • Ability to handle employee information with confidentiality and professionalism
  • Familiarity with Microsoft Office applications
  • Fresh graduates or candidates with early-career HR experience
  • Exposure to Workday or other HR systems
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The Company
HQ: La Hulpe
4,765 Employees
Year Founded: 1973

What We Do

SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance. Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories. SWIFT also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern. For more information, visit www.swift.com or follow us on Twitter: @swiftcommunity

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