Reporting to the HR Director · Full-Time Non-Exempt · Remote-First
About the Role:
We're looking for a proactive, detail-obsessed HR professional who brings ideas to the table and sees them through to completion. As a key member of our lean HR team, you will be a trusted resource for employees across the organization - driving day-to-day operations, identifying process gaps, and partnering on strategic initiatives spanning compliance, employee experience, and talent acquisition. This role is built for someone who doesn't wait to be told what to do.
Specific responsibilities:
Employee Experience & Communications
- Serve as a first point of contact for employee inquiries - providing timely, accurate, and friendly responses that reflect the company's culture and values.
- Own the quarterly employee perks calendar from end to end: researching vendors, sourcing new engagement ideas, and evaluating ROI in a remote-first environment.
- Draft and publish weekly HR emails, biweekly wellness content, developing a consistent, compelling HR voice.
- Support with HR culture & engagement initiatives and events, from coordination to execution
Onboarding & Talent Operations
- Own the full new hire onboarding lifecycle: paperwork collection and processing, background and reference check coordination, Form I-9 administration, and IT equipment and access setup.
- Manage and continuously improve the recruiting coordination function - scheduling interviews, maintaining job postings, and serving as an ATS (Greenhouse) power user.
- Identify onboarding friction points, propose scalable solutions proactively and own the implementation.
Payroll, Benefits & Compliance
- Support bi-payroll processing - auditing timecards, ensuring approvals are complete, and processing 401(k) deferrals accurately and on time.
- Own quarterly state filings, proactively monitoring new state and federal compliance requirements and escalating issues appropriately.
- Manage the virtual mailroom - triaging incoming notices, escalating actionable items, and responding within established SLAs.
HRIS, Data & Systems
- Serve as an HRIS owner: processing new hires, terminations, and all employee changes accurately and within compliance timelines.
- Conduct regular audits of the HRIS and benefits portals to ensure data integrity and catch discrepancies before they become problems.
- Maintain electronic employee files in compliance with local and federal regulations.
- Proactively surface process improvement opportunities - bringing forward concrete recommendations to better leverage technology and help the HR team scale.
What you’ll need:
- Demonstrated ability to manage competing priorities across multiple workstreams simultaneously, you know how to stay organized and close every loop.
- Minimum of 3 years of HR experience spanning at least two functional areas (e.g. operations, compliance, employee experience, and talent).
- Polished written and verbal communication skills. Comfortable engaging with stakeholders at all levels with professionalism and clarity.
- A genuine passion for accuracy, data hygiene, and using HR analytics to surface trends and drive decisions – not just maintain records.
- Hands-on experience with HRIS, payroll and benefits platforms. Comfort navigating an ATS (Greenhouse a plus) and a genuine enthusiasm for HR tech.
- Ownership mindset – you don’t wait to be asked. You spot a gap, flag it, and come up with a proposed solution. You follow through on every commitment.
- Thrives in ambiguity. Equally comfortable working independently and collaborating closely with a small, fast-moving team that wears many hats.
Please use the internal job board in Greenhouse to apply. Applications submitted through this external link will not be tagged as internal.
Compensation, Benefits, & Additional Details:Health-E Commerce's compensation philosophy is grounded in market data and internal equity to ensure fairness and consistency across the team. Individuals new to the company should generally expect offers to fall between the entry point and midpoint of the salary range. Our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.
- Compensation: $24 - $28hr
- Discretionary Annual Bonus Eligibility: Up to %
- Medical, Dental, Vision, and 401K with a company match
- Dependent Care, FSA & HSA accounts
- Paid Parental & Bonding Leave
- PTO & office closure on all major holidays
- Monthly wellness & internet reimbursements
- Professional development including certification support & leadership coaching
- Mental Health resources
- 100% remote within the United States
- Must be able to work EST hours
Candidate Privacy Notice
Skills Required
- Minimum of 3 years of HR experience spanning at least two functional areas (operations, compliance, employee experience, talent)
- Demonstrated ability to manage competing priorities across multiple workstreams and close every loop
- Polished written and verbal communication skills; comfortable engaging stakeholders at all levels
- Hands-on experience with HRIS (owner-level responsibilities: processing hires, terminations, audits)
- Experience with payroll and benefits platforms and supporting bi-payroll processing and 401(k) deferrals
- Comfort navigating an ATS (applicant tracking system) and serving as an ATS power user
- Greenhouse experience
- Experience using HR analytics, strong data hygiene, and conducting HRIS/benefits audits
- Experience managing full new hire onboarding lifecycle including paperwork, background/reference checks, and Form I-9 administration
- Experience with state filings, monitoring compliance requirements, and managing HR-related notices
- Ownership mindset; proactive problem-solving and ability to thrive in ambiguity
- 100% remote within the United States and ability to work EST hours
What We Do
Health-E Commerce is a consumer health and wellness online retailer, comprised of four brands — FSA Store, HSA Store, WellDeserved Health and Caring Mill. Since 2010, we have launched direct-to-consumer e-commerce brands aimed at simplifying the U.S. tax-free healthcare market and helping everyday Americans and companies benefit better from workplace benefits, wellness and health spending programs. We are passionate about helping consumers to improve their health and maximize their health savings through qualified shopping and education. Through our websites, eligibility lists, and content, we help consumers understand, manage, and use their benefits. We also advocate for the eligibility of important new product categories, such as OTC meds and feminine care, to increase the types of everyday products that are eligible.
Gallery
