Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
In July 2026, Bond Vet and Small Door Veterinary merged to build a more connected, accessible, and compassionate veterinary care experience across routine, primary, and urgent care. The combined organization will span more than 55 clinics across major Northeast, Mid-Atlantic, and Midwest markets, serving over half a million pets.
This role will play an important part in shaping the next chapter of our combined organization and advancing our shared mission to transform veterinary care.
In July 2026, Small Door and Bond Vet merged to build a more connected, accessible, and compassionate veterinary care experience across routine, primary, and urgent care. The combined organization will span more than 55 clinics across major Northeast, Mid-Atlantic, and Midwest markets, serving over half a million pets.
This role will play an important part in shaping the next chapter of our combined organization and advancing our shared mission to transform veterinary care.
Location-based: Northeast (must live near one of our clinics in NY, NJ, PA or MA)
Role Overview
We've grown from 13 clinics to nearly 60 and we're still growing, which means new clinics, new teams and new managers who need a great HR partner. You'll be that partner for a few of our smaller regions, working directly with regional and practice leaders. The day to day is employee relations, leaves and coaching managers. You'll report to our Sr. Director, HRBP and work alongside HRBPs aligned to our operations regions.
This is a great role for someone with a few years in HR who is ready to own their own book and grow into a full HRBP. You'll need to live near one of our clinics and be in them regularly.
What you’ll do
- Partner with your regions. Be the go-to HR person for regional and practice leaders in a few smaller regions.
- Handle employee relations. Investigations, documentation, performance plans and terminations, with support on the more complex cases.
- Manage leaves. Own leaves of absence end to end, including FMLA, state leave and ADA accommodations, working with People Ops and Payroll.
- Coach managers. Help practice managers give feedback, have hard conversations and manage their teams day to day.
- Watch the trends. Keep an eye on turnover, engagement and ER themes in your regions, and bring forward what you see with a recommendation.
- Support new hires and new managers. Help make sure new team members are set up well in their first 90 days and new managers know what good looks like.
- Roll out people programs. Review cycles, policy changes, onboarding and engagement surveys in your regions.
- Stay compliant. Make sure practices in your regions follow state and local employment law.
- Get into the clinics. Spend real time on site so teams know you and trust you.
How we’ll measure success
- ER cases closed well. Cases resolved on time, documented properly and handled consistently.
- Leaves handled right. Leaves processed accurately and on time, with no missed compliance steps.
- Turnover in your regions. Turnover and early tenure turnover in your regions, trending down.
- Manager confidence. Feedback from practice and regional leaders on how much you help.
- Clinic time. Regular, planned visits to every clinic in your regions.
Who You Are
- 3 to 5 years in HR as a generalist or HRBP, ideally in a multi-site business.
- You've handled ER cases and leaves, and you know the basics of FMLA and ADA.
- Calm, fair and good judgment. You know when to handle something and when to escalate.
- You build relationships quickly. Managers call you because you help.
- Organized. You can manage a lot of open cases without anything falling through.
- Lives in the Northeast near one of our clinics, and willing to travel to clinics across your regions.
- PHR or SHRM-CP is a plus. Healthcare, veterinary, hospitality or retail experience is a plus.
What you’ll get
- Competitive salary
- Health, dental + vision insurance
- 401K contributions
- Upward mobility and growth opportunities
- Flexible paid-time off, parental leave, and company wide holidays
- Health & Wellness Monthly Stipend
- Discounted veterinary care for your loved ones
- Growth opportunities
- An opportunity to make a real impact on the people around you
- A collaborative group of people who live our core values and have your back
#LI-LC1
Skills Required
- 3 to 5 years of experience in HR as a generalist or HR business partner
- Experience handling employee relations cases and leaves of absence
- Working knowledge of FMLA and ADA requirements
- Ability to live in the Northeast near a clinic in New York, New Jersey, Pennsylvania, or Massachusetts
- Willingness to travel regularly to clinics across assigned regions
- Experience in a multi-site business
- PHR or SHRM-CP certification
- Healthcare, veterinary, hospitality, or retail experience
Bond Vet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bond Vet and has not been reviewed or approved by Bond Vet.
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Healthcare Strength — Feedback suggests core medical, dental, and vision coverage is robust, with HSA options and employer contributions highlighted. Mental‑health access and an employer‑covered plan option in some roles reinforce the depth of the offering.
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Parental & Family Support — Feedback suggests paid parental leave is a defined and substantial benefit. This sits alongside PTO and CE time, indicating attention to family and life stages.
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Wellbeing & Lifestyle Benefits — Feedback suggests commuter support, provided scrubs, stocked pantries, and pet‑care discounts contribute meaningful day‑to‑day value. CE stipends and paid CE time further support on‑the‑job wellbeing and professional upkeep.
Bond Vet Insights
What We Do
Founded by a veterinarian, we are doctor-forward and doctor-led at every level, elevating the clinic experience for pets and people alike. We’re challenging the status quo by prioritizing our team’s happiness and development to create more sustainable and fulfilling veterinary careers. It was critical to us when we founded Bond Vet to keep veterinary professionals in every level of the business. From our veterinarian co-founder Dr. Zay Satchu, to our Medical Operations team of DVMs and LVTs, our experienced team members help to make clinic life better and smoother every day because they’ve been there, too.
