Associate, Global Marketing & Digital Wealth COO Team, Merchandise & Brand Experience Coordinator / New York, NY
About this role
The Team:
The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm’s most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success—delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences.
Role and Impact:
We are looking for a detail-oriented and forward-thinking Merchandise & Brand Experience coordinator to oversee and evolve our global merchandise program. This role blends hands-on operational management—ensuring smooth vendor coordination, inventory control, and order fulfillment—with strategic initiatives that elevate merchandise as a powerful tool for brand engagement, employee recognition, and client relationships.
Responsibilities:
Operational Excellence
Coordinate with vendors to manage standard merchandise orders (corporate gifts, event promotional items branded apparel), ensuring timely delivery and quality control.
Maintain and track merchandise inventory, conduct weekly stock checks, and manage restocking to ensure consistent supply.
Process invoices, purchase orders, and compliance reporting in Coupa; support financial reconciliation and reporting.
Administer the online merchandise catalog/store, ensuring product accuracy and resolving issues.
Support internal requests for merchandise, including fulfillment for events, onboarding, recognition, and culture initiatives.
Program Advancement
Develop campaign-specific and seasonal merchandise that aligns with brand and marketing initiatives.
Partner with Marketing, Events, HR, and Operations to expand merchandise usage across recognition programs, recruiting, and employee engagement.
Implement sustainability practices by sourcing eco-friendly items, reducing packaging waste, and promoting responsible supplier partnerships.
Establish ROI measurement tools to evaluate merchandise impact on engagement, events, and client satisfaction.
Explore global fulfillment solutions to support regional offices and events, improving efficiency and accessibility.
Build out premium gifting and innovative merchandise strategies to enhance recruiting and client experience.
Vendor & Budget Leadership
Manage vendor relationships, including negotiating pricing, managing contracts, and ensuring competitive, sustainable sourcing.
Participate in vendor status meetings to track timelines, project updates, and compliance.
Monitor budgets, spending, and financial reporting across merchandise programs to ensure accountability and transparency.
Innovation & Digital Tools
Leverage vendor dashboards and develop internal reporting to track merchandise usage, costs, and effectiveness.
Partner with business functions to centralize or delegate merchandise-related responsibilities where appropriate (e.g., Facilities, HR, Events).
Qualifications:
1-3 years of experience in merchandise management, marketing operations, or brand engagement.
Strong organizational skills and ability to balance day-to-day execution with long-term program development.
Proven vendor management and procurement expertise, including experience with platforms like Coupa.
Excellent communication and project management skills to work across multiple stakeholders.
Comfort working in a fast-paced environment with competing priorities.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.BlackRock Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible Time Off (no fixed PTO bank) with manager approval is highlighted alongside separate sick and bereavement leave, signaling broad time-off options. Feedback suggests this high‑trust approach is a notable strength among large employers.
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Parental & Family Support — Gender‑neutral U.S. parental leave offers up to 16 weeks for primary caregivers and up to 4 weeks for non‑primary caregivers, plus a two‑week flexible return‑to‑work transition. Backup child/elder care, fertility/adoption/surrogacy assistance, and lactation support are also emphasized.
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Retirement Support — Offerings include 401(k)/retirement savings plans, financial counseling/education, and an Employee Stock Purchase Plan, complemented by programs like tuition assistance and student‑loan/college‑savings support where applicable. Feedback suggests these components form a strong financial‑wellness package.
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What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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