At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.
What You’ll Do:
The Fund Finance Associate supports the Fund and Lender Finance team and provides ongoing portfolio management support in connection with the team’s lending activities. The role works closely with senior investment professionals across the full transaction lifecycle, from opportunity evaluation and due diligence through structuring, credit approval, execution, and ongoing portfolio management.
The successful candidate will have skills in credit and market analysis including cash flow analysis and modeling, capitalization, industry research, credit policy and legal documentation, among others, in analyzing and summarizing the creditworthiness of clients and prospects. Responsibilities will also include preparing credit approval memos; performing annual loan reviews; and providing support to the team’s loan syndication efforts.
Collaborate with internal partners including Senior Relationship Managers / Client Coverage; Credit; Loan Operations; Treasury Services; AML/KYC teams. This position is intended to be a developmental role for early career individuals seeking a career in Portfolio Management; but may also be constructive for a colleague seeking a path to Relationship Management, Credit, or many other Commercial roles within the Bank.
Responsibilities
- Gather and analyze financial and business information to determine creditworthiness for Fund Finance credit products.
- Complete financial spreads, risk rating, compliance testing, and other portfolio monitoring & maintenance activities.
- Provide underwriting support to Bankers / RMs when required. This may include financial statement analysis, collateral analysis, financial modeling, industry and business risk evaluation and management assessment.
- Conduct credit underwriting and due diligence on prospective transactions, including meetings with portfolio company management teams and private equity sponsors.
- Build operating and LBO-style models to test borrower performance under a range of operating and capital structure scenarios.
- Contribute to credit approval memos describing the borrower’s business, industry dynamics, and financial results, and present recommendations to senior professionals and credit committees.
- Support ongoing monitoring of existing exposures, including quarterly financial reviews, covenant compliance, amendment requests, liquidity assessments, risk rating recommendations, and valuations.
- Performs other duties as assigned.
What Do You Need?
- 3-5 years of banking experience in private credit.
- High level of attention to detail
- Bachelor’s Degree required (Finance, Accounting, or related field)
- Prior Lender Finance or Fund Finance experience
- Background in investment banking, transaction advisory, or commercial banking is also valued; a formal commercial credit training program is a plus
- Strong analytical skills and sound judgment
- Ability to manage several transactions at once in a fast-paced environment
- Builds effective working relationships with colleagues across the Bank
Must haves
- Detail oriented
- Financial modeling skills
- Familiar w/lender finance deals, fund finance deals is a plus
- Strong credit skills
- Strong communication skills
- This role can potentially advance to a PM role
Technology Skills:
- Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.
- 2 or more years demonstrated proficiency in Microsoft Office suite (advanced Excel skills for financial modeling in particular)
- Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.
Skills Required
- 3-5 years of banking experience in private credit
- Bachelor's degree in Finance, Accounting, or a related field
- Prior lender finance or fund finance experience
- High attention to detail
- Strong analytical skills and sound judgment
- Ability to manage several transactions in a fast-paced environment
- Strong financial modeling skills, including advanced Excel
- Strong credit skills
- Strong communication skills
- Ability to build effective working relationships across the bank
- Investment banking, transaction advisory, or commercial banking background
- Formal commercial credit training program
- Familiarity with lender finance and fund finance deals
- At least 2 years of proficiency with Microsoft Office Suite
- Familiarity with AI and automation tools supporting productivity and workflow efficiency
- Legal eligibility to work in the United States without sponsorship now or in the future
Customers Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Customers Bank and has not been reviewed or approved by Customers Bank.
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Healthcare Strength — Medical coverage with no‑cost telehealth, health‑advocacy support, and an Employee Assistance Program are highlighted, alongside recent enhancements to company‑paid life/AD&D and disability coverage with employee medical deductions held flat in 2023. Wellness programming with workshops, coaching, and rewards further reinforces the health offering.
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Retirement Support — A 401(k) with company match and very high participation (95%+) is emphasized, supported by ongoing financial‑wellness and retirement‑readiness workshops. This combination points to solid retirement support even as exact match details are typically shared in offer materials.
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Leave & Time Off Breadth — Generous PTO, paid holidays (including Juneteenth), and paid volunteer time are called out, with additional programs like a Community Service Day and a Day of Learning. External profiles also cite parental leave and sick days, indicating breadth beyond basic vacation and holiday policies.
Customers Bank Insights
What We Do
What we believe in: At Customers Bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. Our high-tech, high-touch approach to banking allows us to deliver a superior selection of products and services. Who we serve: We’re a community-based, full-service bank that offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers nationwide with locations in Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas. Our way of banking: Our approach to banking is built on three core pillars – commitment to human connections, dedication to innovation and the latest technology, as well as our responsibility to ground innovation in our deep experience and reliable financial foundation. We’re focused on our customers, employees, and investors every day — connecting them to real opportunities, helping them grow, and doing it all with speed and agility so they can get further, faster. More information: To learn more, visit us at http://customersbank.com. Customers Bank, a subsidiary of Customers Bancorp, Inc., is an equal opportunity lender and a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bancorp, Inc. voting common shares are listed on the New York Stock Exchange under the symbol CUBI. Member FDIC - Equal Housing Lender. Privacy Policy: We discourage Customers Bank customers from sharing personal identification data such as account numbers, social security numbers, or phone numbers on social media. Please send a direct message if you have questions regarding your account. To learn more, visit our website at https://www.customersbank.com/privacy-notice/.
