Associate External and Corporate Communication

Job Description
Join our dynamic team to shape and execute strategic communication initiatives that enhance our brand and support our business priorities in India. Your role will be crucial in driving innovative and engaging content across multiple platforms.
Job Summary
As an Associate- External Communications, you will develop and execute strategic public relations plans that align with business priorities and the firm's cultural values. You will ensure brand and messaging consistency, serve as strategic counsel to senior executives, and partner with stakeholders to deliver aligned strategies and messaging.
Job responsibilities

• Develop and execute a strategic public relations plan that aligns with business priorities and cultural values, including a comprehensive media strategy across Technology, Operations, Corporate, Risk, and Finance.
• Ensure brand and messaging consistency through impactful content, highlighting innovative initiatives on relevant channels.
• Serve as strategic counsel to senior executives and stakeholders on communications-related matters.
• Partner with stakeholders across regional, global, business, and corporate function teams to deliver aligned strategies and messaging.
• Develop a key messaging framework and curate content for external storytelling to support identified goals.
• Write high-quality content, including press releases, thought leadership articles, announcements, and executive speeches.
• Proactively pitch journalists for earned media coverage in top-tier news outlets.
• Collaborate with global teams to design and deliver firm-aligned content using digital and multimedia storytelling techniques.
• Design and maintain a corporate toolkit and asset library for JPMorgan Chase Corporate Centers in India.
• Support incident management efforts to protect and enhance the company's reputation.
• Design and implement a robust external communication operating framework, track and report metrics, and analyze the effectiveness of communication strategies to inform future plans.

Required qualifications, capabilities and skills

• 8+ years of work experience, with at least four years managing public relations for a large global organization, technology, or GCC clients.
• Proven strategic leadership with the ability to operate at high business levels while remaining hands-on and team-oriented.
• Excellent judgment, tact, and understanding of public messaging.
• Deep media relations and incident management experience, with a network of trusted external relationships.
• Strong competencies in traditional, digital, and social media channels.
• Proficiency in MS Office for strategic planning, tracking, and reporting.
• Self-driven, motivated, and demonstrates a strong work ethic and integrity.
• Ability to work independently and manage multiple stakeholders in a matrixed organization.
• Entrepreneurial, can-do attitude with speed, agility, and high standards in a fast-paced environment.
• Superb written and verbal communication skills, with strong interpersonal, networking, and presentation abilities.
• Outstanding judgment, problem-solving skills, resourcefulness, and strong organizational skills to prioritize and balance multiple projects.

Preferred qualifications, capabilities and skills

• Strong understanding of managing communications in a heavily regulated, highly scrutinized environment, particularly in financial services.
• Ability to execute in high-profile settings and support senior leaders in a global, fast-paced organization.
• Versatility in executing various writing styles and voices.
• Creative mindset and ability to generate new ideas.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.