Associate, EverPass Engage Growth & Operations

About EverPass Media 
EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. Through premium content, smart promotions, and seamless partnerships, we empower business owners to turn their screens into powerful tools for engagement, entertainment, and customer insight—helping drive real business results. 
 
Position Overview 
This role plays a critical role in supporting the growth and execution of EverPass Engage. This individual sits at the intersection of sales, account management, content operations, and partnerships, helping ensure Engage delivers measurable value to customers while scaling efficiently.

This role is responsible for identifying and researching prospects in key markets, supporting pipeline tracking and forecasting, curating and managing VOD channels, coordinating with Engage content partners, and assisting Account Management in delivering a high quality customer experience. The Associate will also build and maintain dashboards and reporting that provide leadership with clear insight into revenue performance, usage trends, and growth opportunities.

This is a high visibility, cross functional role designed for someone early in their career who wants broad exposure to revenue strategy, customer success, content operations, and business analytics. Success in this position requires strong organization, analytical thinking, reliability, and a proactive approach to supporting both internal teams and external partners. Over time, this role has the opportunity to expand in scope and ownership as Engage continues to scale.

Key Responsibilities 

Prospect Identification and Market Support 

• Identify and research prospects in key target markets to support Engage growth
• Build and maintain prospect lists aligned to priority verticals and geographies
• Partner with Sales and Account Management to refine targeting strategy
• Track and manage Engage pipeline activity to support revenue growth 

Content and Channel Operations 

• Curate and manage VOD channels to ensure relevant, high quality content for Engage customers
• Maintain content calendars and ensure campaigns launch accurately and on time
• Monitor channel performance and recommend optimizations
• Learn customer content preferences and recommend new providers

Partner Management 

• Support management of Engage-specific content partners
• Coordinate communication, reporting, and operational needs with external partners
• Track partner performance and contractual deliverables
• Account Management and Customer Support
• Learn and apply the EverPass Account Management playbook
• Support Account Managers in customer onboarding, renewals, and upsell preparation
• Assist with customer reporting, insights, and presentations
• Help ensure a high quality, consistent customer experience 

 Reporting and Forecasting

• Build and maintain Engage-specific dashboards tracking revenue, usage, customer performance, and pipeline
• Support quarterly sales forecasting and revenue planning
• Deliver clear, actionable reporting to leadership
• Identify trends that drive growth, retention, and monetization 

Required Qualifications

• 1 to 3 years of post-college experience in sales, revenue operations, account management, business operations, media, sports, consulting, or a related field
• Experience building and maintaining reports, dashboards, or structured trackers in Excel or Google Sheets
• Strong analytical skills with the ability to interpret data and identify trends that drive growth and retention
• Demonstrated ability to manage multiple projects, deadlines, and stakeholders simultaneously
• Highly organized with strong attention to detail and follow through
• Clear written and verbal communication skills, including the ability to support customer facing materials
• Proactive and resourceful, with a track record of taking ownership and improving processes
• Experience supporting pipeline tracking, forecasting, content operations, or partner coordination is a plus

Location
This position is based in Chicago, IL.  

Expected Compensation

The anticipated base salary range for a new hire into this position is $70,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:

EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.
 
Benefits and Perks:

• Competitive Compensation
• Medical, dental, vision, life, and short-term disability insurance
• Professional Development Programs
• Access to senior management and mentoring opportunities
• Employee Recognition Program
• Unlimited PTO
• Paid Parental Leave
• Mental Health and Recharge Days
• 401k Match
• Pre-tax Transportation
• Employee Assistance Program
• Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours.

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.